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August 2023 by J H.
Overall, for a small town airport, Sitka's Rocky Gutierrez Airport is not bad .. The completely unacceptable part, and one of the main reasons for my low rating, is the outgoing flight waiting room. It's a a postage stamp size room, with inadequate seating that, when I experienced it yesterday morning, was called on to hold over 200 people for over an hour. It was ridiculous. They placed a couple of large fans (fairly loud too) to have some semblance of ventilation, but in the absence of a PA system for flight announcements, made it so it was difficult to hear instructions given by the staff. I had the misfortune to find a small space to stand that happened to be by the ONE small restroom, which apparently lacked ventilation, cause the stink .. yikes (and I'm pretty tolerant). The situation we found ourselves in was that two different early morning flights were scheduled for the exact same departure time, adding confusion to the situation. At one point a Delta staff person told us to move to the other end of the very crowed room, then 5 min later a TSA agent told to move from where we'd managed to relocate. Then TSA came in the room and started shouting (no PA remember) at everyone to pack together more tightly so that more folks could be forced into the already crowded space. I thoroughly enjoyed my visit to Sitka, but that 1-1/2 hr in SIT really stunk. Expand your waiting room and add adequate seating for passengers. My advice, wait till the last possible minute to go through TSA, the main small concourse was much much more comfortable. PS. We also found taxi, Uber, Lyft services nearly non-existent. You'll want to be sure your accommodations have an airport shuttle.
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August 2023 by Amiee B.
Sardine airport for sure!!!! EARLY flight 6am had about 150 people in one tiny room waiting for two different planes. Never experienced something like this at an airport. First time going but apparently it's always like this that's why they get the name sardine airport
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August 2023 by Lyle Nelson
Baggage department just tremendous. They forwarded my delayed Air Canada suitcase to Skagway and followed through and had it delivered to my cruise ship. One phone call and a caring person at Alaska Airlines was all it took after dealing with Air Canada and Cunard for several days.
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February 2023 by George Burnstein
Always an adventure on our little runways... but these pilots are great
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January 2023 by Kenyatta Bradley
3 check bags and 2 cary on. For FREE!
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December 2022 by Pam Poole
Small airport but they get the job done.
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December 2022 by John Evans
Alaska Airlines is the new Delta
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December 2022 by Ramona Perkins
The crew was very awesome from the get-go we had to wait for Seattle, which I was upset I get food poison from ANMC lunch, they were so kind. I was in sitting in the very with my daughter. PLEASE TELL THEM THANK FLIGHT 70 on 10/26 made my trip very pleasant ?..
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December 2022 by Kimberly Hendrickson
People with less mobility issues they really need to widen the aisles a little bit! I am a no touch on one side of my body I'm on arm crutches! We do have the best pilots in the world and I wouldn't trade them for anything else thank you to the pilots and the crew!
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December 2022 by Michelle Wolfe
It was like another worldIt was breath taking I'm so glad I had the opportunity to go there. I don't have words. LIKE I HAVE NEVER EXPERIENCED UNTIL now !!!!! I want to go back!!!WOW!!
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December 2022 by Alona Austria
I'm just saying that I have a great experience and I really want to be safe always whenever I come back to work on this place ???
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March 2022 by Rochelle K.
It's the only airport in town, so to see visitors piss & moan about its size & limitations is a laugh. Unless you're leaving by boat or medivac, this is your only choice.
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December 2021 by Kathleen Young
Alaska Airlines is #1! On time...no delays...nice staff.
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December 2021 by Buddy Morris
The Sitka Airport is very small. When you get off the jet you walk straight out to the non secure terminal. There is only one but very good restaurant to eat at. This picture shows how crowded the terminal is for just one jet and the plane was 30+ minutes late. I am glad that Alaskans are Friendly & Nice folks. It made being so cramped a little more pleasant.
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December 2021 by Tammie
Great service, comfortable seats, and a schedule that got us to our destination at a reasonable time of day.
