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November 2023 by Tani D
Wowsers!! Top notch service and unbeatable price for tires! I called several places and no one came close to their price. Love this place and we will definitely buy all of our tires here from now on. The employees were the nicest people and so professional. Everything was easy and hassle free. I have already been telling everyone around town about their amazing prices and services. Extremely happy with my experience there.Service: Tires
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November 2023 by clowder
I spoke with Trey on the phone about a tire that needed to be replaced and he went above and beyond to help me even though they didn’t immediately have the tire in stock. He gave me a lot of helpful information that really put my mind as ease as I don’t know the first thing about tires or cars. Would 100% recommend going to this Midas based on the good customer service I got over the phone. Thank you!
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November 2023 by HC Moore
Forgive me Sweetie, I forgot Yhur name. But, She was AWESOME. Her actions were: kind, friendly, easy to talk to, listened & VERY KNOWLEDGEABLE. I so enjoyed our chat. Hands down, MIDAS IS MY GO TO.....
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November 2023 by Dom and Robin Marz
My wife and I have a Toyota Yaris and we went to Midas for new tires and a mistake was made but Mr. Troy and his team quickly solved the problem and not only that but got us in the very next day and had us in and out very quickly to have our new studded tires put on!!! Give that man an award seriously I have a temper and wasn’t happy with the mistake but like a boss he handled everything in a very professional manner and did everything he could to fix it!! Thank you Mr. Troy for going above and beyond to help us you are truly awesome!!!!
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November 2023 by Angel Andrews
When I was searching for a place to get an oil and filter change done. All other places that I checked were all booked out for a week. Midas, had got it done in a few hours, when it was expected to get done by the next morning, at the latest. I was happy before the end of the day, which was a nice surprise.Service: Oil change
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September 2023 by Sagit B.
My daughter took her car in to get an oil change and it started leaking really bad so she took it back and there was oil all over the engine and now the seals are all leaking. We can't prove that they over filled it but just a heads up don't get your oil changed there unless you want to replace your engine.
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September 2023 by rodelmiro valdez
The last couple times I had a bad experience with the service after one employee left name Josh. I try to get oil change about a week ago I call and front desk person was a female she told me we don’t take appointment at this time you just need to show up and will be about 90 minutes. So o did that and when I got to the shop two females were there and ask me what can I do I told one of them I need oil change on my Toyota tundra and her answer was or we can’t do that we are busy you can make appointment for tomorrow?? After she or ready told me on the phone the they don’t take appointments any more . I was very disappointed. So I walked out and I when yo a different shop and definitely I won’t recommend you guys any More plus I you guys had a few costumers because of me so I told them not to use your guys because not longer provide a good service they left wi wire out last time when they pull out yo open the hood and now I had yo pay someone else to fixed.Services: Wheel alignment
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September 2023 by Jamie Spain
Very thorough and love the report I received on the inspection with pictures! Very friendly and helpful staff.
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September 2023 by Paulette Hobbs
The employees at Midas in Palmer went above and beyond to help me when I found myself in a difficult situation. They were polite, helpful, knowledgeable and caring. The service was immediate and professional. I will definitely recommend using them to everyone.Service: Tires
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September 2023 by Andrea Farmer
Excellent team and customer service. I got my snow tires ordered the day I called, they arrived the following day. It was also an easy process to take my truck in to have them put on. I’m ready for the season. Thank you!Service: Tires
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July 2023 by Aqi Neakok
the staff were all very understanding of my concerns for my wifes comfort while she is going through her medical leg discomfort and help me to get my truck in so that she can drive a vehicle. thank you Midas for having great service and addressing our needs. Great mechanic and technician at this shop. I would recommend to anyone to visit and work with these staff.Services: Electrical repair
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June 2023 by Phyllis Moore
I was very disappointed in Midas this time around to the point I wish I had taken it somewhere else. Your company has always been first come first serve on oil change, you could not make an appointment. So when I got there at 7:45 waiting till 8:00 when you open was I in for a shock. I was there for an oil change which takes about hour. The young man informed me that he could not get my truck done for a couple of hours because others had dropped off the night before. And I said no you can't do that it first came first service. There was no amount of arguing with this person. He said he could have it by 11:00 which is two hours later. I had no ride home or someone to pick me up so I was stuck. I finely found someone to come. So at 10:45 I went back to Midas and found out they hadn't moved my truck. I went in the young man was gone and a young woman was in his place. I went in and asked about my pickup and was told I could have it by 4:00 that would be 8 hours for an oil change. I told her if my truck was not done by 2:00 that to have it online and I would pick it up. and I would never set foot in their place again. And I was called at a little past 12:00 that my truck was done. I was very disappointed in your company.Three months ago, there was yellow flag warnings. This time you didn't check them. So now I have to take it somewhere else and make sure that the Rear Differential is checked and my fluid leaks are checked. Which is going to cost me more money. I have been going to you since you opened in Palmer. But it seems as if old customers are not your concern anymore.
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June 2023 by Tracy Borland
I don't know if I've ever been treated this politely or respectfully at a car shop. It was almost shocking. They definitely won my return business!Service: Oil change
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June 2023 by Wayne Biessel
Good service but coupon specials are not worthy much. Cheaper to take to my dealership. Offer better specials. That said, staff are always very attentive, courteous, and helpful. That’s why I keep coming back. Kudos to staff!Services: General repairs & maintenance
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June 2023 by Seina Bell
I've been using the Palmer Midas for probably ten years, at least three different vehicles. They've always treated me well and never tried to upsell me on things I don't need. I had a jeep that needed a blinker replaced and it was insanely difficult to access for some reason, required removing a tire and disassembly of the quarter panel. They worked on it for hours and weren't able to access the light before close of business. They did not charge me for that time, researched the problem, and only charged me for the actual repair once they were able to complete it. Fantastic shop.Services: Tires
