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November 2023 by Katherine Hill
Very helpful and went out of his way to help even in a chilly day like today ? ? ?
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October 2023 by HaYn Laskan
I guess i came off as hostile with a younger parts spclst. This evening i was asked to leave before i got his name. whom had a black beanie and hoody on, it wasn't intentional but when you are rude dont wunna help me, get pist off at me and then tell me to leave its pretty upsetting. When all i wanted was to make sure all searches were accurate, and that no other O'reillys had it. I did not know how uncommon the wheel cover size was.. Anyway, i wanted 17in, 6 on 5.5" wheel covers, when i couldnt see any on the shelf, at this point i was told whatever we got on the floor is what we got we dont have anything in the back like - thats it - bye ? basically. I re-engage and ask if he could check with the other stores (i prefer to support O'reillys) at this point I notice there was already a 2016 subaru was loaded on the screen, i express to him - (which is probably when i trigger him) - maybe it didnt show any wheel cover availibility because the subaru was loaded as the current vehicle, like he was looking up parts for it or something before i got to the counter.@ this point he was getting mad at me, when i suggested for him to click on his filters to narrow down the search, or click on the "universal wheel covers" search option as apposed to the "wheel cover" option which is application specific (remember the subaru is still the current vehicle).In which case he angrily said yeah thats what i tried first and what i have been trying to tell you that its all special order i know how to use my system so you need to knock that off right now,i back away from the counter and say OKand he says YEAH LEAVE.Other 2 co-workers deer in the headlights.Ill still shop here tho. Your store is very organized and clean ! always great service from Gerry Mark & John.Just wont go to mean subaru dude. (The stars for you not the store or company)
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September 2023 by DJ DRAY
Always got what I need in stock.
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July 2023 by Jeff Bosworth
So I was in O'Reilly Auto Parts in North Pole,AK today. Not one of the 3 employees who were all under 35 knew what a feeler gadget was. After educating them I went 2 doors down to the hardware store where a well raised 18 yo young man was able to find one for me.All I know is I'm going to live when the Zombies come.
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April 2023 by Michael Rogan
Very helpful and went above and beyond!
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January 2023 by Ron Warner
Great service
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December 2022 by Lincoln Croskrey
They seemed to have a wide selection of what I was there for. Prices seemed fair for spark plugs. I can't speak for the cost of anything else at this point.
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September 2022 by Mary Ann Watson
Great knowledgeable people
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July 2022 by Jeff Young
Great customer service!!
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July 2022 by Arthur Hopkins
The best service at any parts store
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June 2022 by Albina Garman
The desk person was good and he evened carried the things out to my car.
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June 2022 by George Walker
John was awesome! Good service.
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April 2022 by nobody important
Very knowledgeable and friendly staff go out of there way to help in reason.
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January 2022 by Lennon Connolly
They have really great customer service.
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December 2021 by matthew merrell
The tall blonde guy is super helpful.
