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October 2024 by Ayla Hughes
Here's a draft for your review:
"I can't say enough good things about Jenn at the Quality Inn in Kenai. I arrived after a very traumatic event and was in tears while checking in. Jenn went above and beyond to make sure I felt safe and comfortable. Her kindness, patience, and professionalism made all the difference during a difficult time. She truly cares about her guests and made me feel welcomed even in such a vulnerable moment. Thank you, Jenn, for your compassion and exceptional service. I highly recommend staying here!"
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October 2024 by Hate Safe & sound
Rooms: BEWARE. This place is of low rate motel quality. Expect unclean rooms, loud neighbors and uncomfortable beds. Used as a locals party destination (probably because of the pool). Way too expensive per night, probably to pay for the pool. Pubes on the walls of the bathroom, room smelled of piss, party in next room till 2am, mattresses are worn out.
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October 2024 by Angelic Lamberson
Friendly staff that make you feel at home. nice place to stay free breakfast. Comfortable rooms. Pool. Hot tub. Easy and convenient to home depot ,safeway, walmart a block or 2 down the road . Mc donalds near by B&H pizza one block away . Gas near by . Hamburger wagon in parking lot and a little coffee shack . Perfect place to stay . Reasonably priced . Everything you need at your finger tips. Yes they do have a wheel chair ramp also.
Rooms: Nice and tidy and smell good,
Walkability: Walking distance to circle k , McDonald's, safeway, home depot, B&H pizza and other food places.
Food and drinks: All you want coffee , breakfast snack machine ect.
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September 2024 by jay jones
Musty rooms great pool hot tub very loud machine in basement all night. Outstanding breakfast ?
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August 2024 by Kristina Katchatag
The beds fill old and lumpy. The check in lady was very rude. We will never come back and checked out after 1 day.
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August 2024 by Jack Doyle
This place is disgusting and the staff are very rude. Don’t recommend
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August 2024 by Phillip Crary
The roof doesn't leak.
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August 2024 by Amanda Adler
Do NOT stay here! The manager Mandi made me feel so unsafe and unwelcomed. You can’t rely on any of the staff to do what they say. A really bad environment employed with people that have no empathy or helpful bones in their bodies, specifically Mandi.
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July 2024 by Taylor Murphy
I had booked a room here on May 5th. I received a confirmation number via email and reserved it over the phone. Went to go check in to our room today and they canceled my reservation 4 hours prior. The manager stated she called me at 3pm to tell me they can’t reserve the room with cash and she’s going to cancel it. Upon my reservation in May I had given a card number to reserve and I never would have tried to reserve it with cash. I never had a missed phone call that she supposedly made and I never received a cancelation email. They had booked all of their rooms for the night, and provided zero assistance to amend the situation. The manager was not there and will not answer my phone call to discuss the situation. I would highly recommend trying to find a place to stay anywhere but here. Extremely disappointed.
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July 2024 by Ryan
Jenn and Chloe are top notch! They were a huge help and very accommodating. Hotel is clean and well kept. Would definitely stay here again. Thanks guys! Big sexy
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July 2024 by Jonnie Kofoid
The room was clean enough and no complaints about good clean beds. We were greeted by no one at the counter. Waited about 10 minutes, no bell to call someone. The clerk came in from a back door, said she was helping someone with a car. We were told we were there for a week, and to expect cleaners every three days. Three days came and went and no cleaners. I called the desk and was told the cleaners had gone home but would get my room the next day. They did change our sheets then and gave us towels. I had a cold so we had a lot of trash. My daughter found the dumpster and took out our trash twice. I understand that the going price to leave your room cleaners is $5 per night but i won’t leave a gratuity for days that no one cleaned.
Noteworthy details: Could be a bit more professional.
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June 2024 by Joseph Coon
Biohazard! Climbed into bed shortly after checking in and realized I was lying in dried blood that permeated three layers of bedding. Room/bed obviously wasn’t cleaned. 100% impossible that it was from me as I had no cuts on my body and the blood was already dried when I touched it. Front desk was at kind enough to give me a different room. Made multiple attempts to call manager, but they never returned any of my messages.
Safety: Biohazard! Climbed into bed shortly after checking in and realized I was lying in dried blood that permeated three layers of bedding. Room/bed obviously wasn’t cleaned. 100% impossible that it was from me as I had no cuts on my body and the blood was already dried when I touched it.
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June 2024 by Sherrie Arbuckle
The property and room was clean and tidy. The staff was polite and welcoming. We had a room with a king size bed. The bed was VERY uncomfortable. Too firm. I am stiff and very sore today. I did not sleep well. Perhaps other beds in other rooms are better.
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May 2024 by Tommie Elliott
We stayed in a room close to the front desk, it did get a little noisy at one point, and the room had a door that I think lead to an adjacent room that I didn't like. We had 1 king bed the size 10x10, I liked it, but the wife didn't yes thier was breakfast, not a large selection, but it cut down on eating out.
Rooms: Well, it's not a new hotel
Nearby activities: Hom depot, three bears, Walmart are all close.
Walkability: Yes, to homedepto
Food and drinks: Hotel had food if you didn't want to go out
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April 2024 by Sarah Daugherty
Nice pool good breakfast
