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April 2024 by Marion K Nelson
Not the trouble free service compared to Alaska FCU. These are common comments, including employees. Not impressed. Very helpful employees, no complaints with any of them.
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February 2024 by Taylor Maki
Global credit union is ridiculous. The wait time for member service is 35mins+ every time I call. Not to mention the online portal will not let me set up auto pay for my mortgage AND this is the third time I have been kicked out of my online account and had to call to have it unlocked (never even gave me a second chance at logging in). I have had a lot of banks in a lot of states and this one is the worst
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May 2023 by Jeff Babitt
Savannah Bagnasco is the best. Thank you for aways being so kind
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February 2023 by McCullen gaul
There’s has been a recent social security issue that I have noticed, I have had a couple people close to me go in to open an account and when you guys put their social security number in it pops up as a whole different person and I’m not sure why this is but it’s quite annoying considering my fiancé wants to make an account with you guys and had to go all the way up to anchorage just to figure out that nothing is wrong with her social security number and that it shouldn’t pop up as anyone else.!
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July 2022 by shane garrett
Is there no way of contacting a particular branch? It would be a lot more convenient with things relative to a branch and not the whole corporation and or only handling account through someone over the phone.Tried calling to reschedule my appointment but could never get a hold of the proper people.Maybe I took wrong route of contacting?
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July 2022 by Jeff
Awesome credit union, especially this branch in kenai, they have the best employees, Mary is the greatest! They are all fast and friendly, it's always a nice stop in there!
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June 2022 by John McDonald
The past two visits to this location have been poor. Always too busy to help. The stressed staff comes across as rude. If it happens again I will take this to the next level with corporate. I have been a member for over thirty years and don't deserve be treated poorly
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January 2022 by Ann Oehler
Friendly and very helpful with any questions or problems. They have your full attention. Clean environment.
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July 2021 by Guest Services
Bryce C. is amazing! He was super friendly, I showed up at 5:38- just minuets before closing; I was getting my daughters account going, had lots of questions; he went above and beyond what other bank tellers normally do for their customers at closing time! He was most amazing and very helpful. We just wanted to give him a shout out for his great customer service!Thank you Bryce C!! Your customer service is outstanding!
