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October 2023 by Jerry Bailey
I recently visited Taku Harley-Davidson while in Juneau on an Alaskan cruise. My son rides a Harley and every time my wife and I go any place new that sells Harley Davidson merchandise, we like to purchase something for him. I was very pleased with my experience with this store. Kelsea, the person who helped me, was very courteous, friendly and professional. Unfortunately the item in the store that I wanted was not available in the size I needed. She explained to me that because the end of the season for the store to be open was coming soon, their in store inventory was limited. She informed me that more of the item I wanted was scheduled to be there in about two weeks and if I wanted to purchase it, she would make sure it was sent to me as soon as it came in. I said okay and gave her my information. I received the merchandise in excellent shape and within the time frame she had told me. I purchased some other items that I could bring home with me. I really enjoyed dealing with Kelsea and although I don't know when I will get back to Juneau, based on my experience with Taku Harley-Davidson, I will purchase items from their website.
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October 2023 by Keith Stanger
I want to share how amazing and wonderful the service was at TAKU Harley Davison. I got to meet Kelsea who, even though it was the end of the season, and the store had limited supplies, She was able to suit me up with a great representative T-shirt of the Harley Davidson. This is definitely one of my favorites by design and one I will wear often. If you ever get a chance to go to a Juneau, make sure you stop in at TAKU Harley and see just how amazing they are. Thank you very much for everything.
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October 2023 by william vann
We were in Juneau on a Cruise and stopped in to pick up a t-shirt but they were out of my size. The manager told us that if we wanted to pay for one ……. they had some specialty ones coming in that she would have it shipped out as soon as they came in. True to their word it actually arrived within 7 days after we returned home. Great service and the manager was great to deal with.Semper FiBill Vann
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September 2023 by John Vandevander
By far the worst HD shop I have been to. For it being in the AK capital it does not deserve to be a business. Employee could care less about the customer’s needs, did not even say hello. The shop had more empty floor space than merchandise. I know they get a lot of business from the cruise ships, to have no merchandise is lost sales which is bad business. Their website is just plain empty. Even after another review of a month ago the owner stating the have to upload. Well there was only three items listed. Again poor business decisions. I would not recommend wasting your time with this dealer and HD should seriously look into them to see that they are not upholding to the HD level of standards.
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September 2023 by Chad & Brook McElroy
Wow been to over 220 harley dealerships never have I seen one as empty or poorly ran. Save your time by going here and buy a t shirt on eBay because from the looks of past reviews and our personal stop there, they never have any T-shirts….. Harley should pull the license for this store and give it to someone who will keep at least a t shirt in stock but due to it being a multi dealer owned store I’m sure they won’t but what a let down nonetheless
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August 2023 by Peter Thoune
On a cruise and wanted to stop at the store. Sign says open at 9am. Store was still closed at 9:30. No lights and no one there.
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August 2023 by mark lewis
T-shirt shop but will be back next year to get Dealer ✅-In photo. Btw, Syn3 & filters available if needed. Got my poker chips!
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July 2023 by R L.
It's a Harley clothing store only , no more no less. Location is for seasonal tourist. It's not a winter ( cold snow) location. If you want more than a souvenir t shirt you will be disappointed..
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July 2023 by David J.
BUYER BEWARE! DO NOT WASTE YOUR TIME! Hands down the WORST Harley Davidson experience I have ever had. I buy a t-shirt at every HD store I visit for the first time (didn’t have a problem in Italy or France) this store had a whole (2)- 2x shirts and none were with the local backings which is what I collect for a quilt project. Plenty of all sizes s-xl and 3x-6x. I was told to look online where they only have 3 shirts. So I tried ordering through the store, with absolutely no help.The employees were rude and disinterested in making any sort of sale. Worst service I have ever had. Harley Davidson should be ashamed of how this store operates and should be ashamed to have this store flying the bar and shield. DON’T CLAIM THAT YOU WERE NOT WARNED.
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July 2023 by Dean Valentine
Really cannot say much. Seems like this store doesn’t want business since they appear to be closed when the customers are around. Go figure, very disappointed. Not like we showed up terribly late 4 or 5 o’clock.
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June 2023 by Frank James
My ship docked on May 24th was warned that the H D store probably wasn't going to be open Been waiting for this stop to get a Totem pole H D shirt .. went by 3 times and nothing just a sign saying closed ... lost a lot of business that day because of 3 ships docked ... Went on line like it said to order the shirt and it's not listed ... well guess i just saved myself money by them not being open
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June 2023 by Lori Ulick
This was my only thing I wanted to see in Juneau Alaska... The store had a sign that said at lunch and be back in an hour. I came back only to find the out the lunch sign was down. I tried to open the door which was locked. The employee opened the door only to say he had to run an errand and would be back. I walk around then attempt to purchase a 5x Tshirt. I even called the store before I got off the ship on 5/19/23. On this day there were 5 ships in port and I watched many people try to open the door. The sign on the door listed the other locations. The first one on the list was Fairbanks. I called to see if they knew why the store was closed. I provided my phone # and email address hoping someone will reach out to me.
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June 2023 by Kristy Olson
Stopped here on our Alaskan Cruise to get a t-shirt- however, the 5 times we went by to look it was always closed/locked. Hours say 9am - 6pm and there was no sign indicating anything else. Total bummer!!
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June 2023 by Maoleeya Mcduffie
Great location from the dock butgood luck finding this store open. We were docked here a whole day and the store was never open. In the morning the store was closed for "restocking". After that, the store closed for lunch and never opened.
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January 2023 by Jennifer N.
PERMANENTLY CLOSED?? In November I ordered a $50 item from this store and was sent the wrong item. I have contacted the merchant , but my multiple emails have gone unanswered, as well as my phone calls. There is no voicemail, either. I have to assume this place is no longer in business, so buyer beware.
