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November 2023 by Dirty Thirty
Great place to get bulk items. This day and age as costs are rising. You can get more bang for your buck here.
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November 2023 by Matthew Engler
This is a review for the tire center, and probably more of a frustration vent than a review:I understand that it is changeover season and everyone is trying to get their cars done, but if you’re behind, let us know when we are dropping the car off. That way, we can make an informed decision if we want to keep the appointment. Telling me it could take two hours to do the work, and then at the two hour point that it’s another hour from being done is incredibly frustrating. I’ve spent my whole evening waiting for this to be done and now I’ll still be here after the store closes. Absolutely unacceptable.
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November 2023 by Christina Foster
My biggest complaint is the hours on the weekend. 6pm closing on a Saturday is the dumbest thing when most people work all week and only have the weekend to grocery shop and everything else in between. If even extended to to 8pm would help a lot more for those that are trying to do everything in one day.
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November 2023 by Killian Dark
Time to hurt employees because corporate only uses reviews to judge individual stores. Using credit companies as an excuse to reject legal tender is likely the last nail in my coffin. I worked painfully hard, past my upper limits, just to survive a single month without food stamps and because I made the dire mistake of paying my Mastercard, I won't get to make a lot of food for myself or the people I serve.I was barely scraping by while helping people as it was, but this is the last rejection I can take. I worked so damn hard just to feed people who can't feed themselves and I've been told again that nobody wants me. That I'm not valuable enough to earn the money to afford feeding others and I'm definitely not valuable enough to deserve even one sweet or snack, much less the vegetables or protein. Why would I live in pain, after a lifetime of abuse, just to be rejected basic food items because I got a damn Mastercard instead of a VISA years back?Anyways, enjoy your shopping experience. This store and its employees are fantastic. Great time to remind you of that, given that this review will become a glanced-at statistic by the company to justify firing them wantonly when it's time to calculate the bottom line. Support them well while they're still graciously allowed to work, I guess.
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November 2023 by Michael Campbell
Their products are mostly good. However, I went there to get lunch and waited 30 minutes for my food. It’s Costco people come there for a quick and easy meal. I shouldn’t have to wait 30 minutes to get a hotdog and a piece of pizza. I ended up just walking out because it was only three dollars.
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November 2023 by Theresa Wallace
Angry and disappointed with the tire center… made an appointment a MONTH ago, prepaid in full, showed up EARLY to make sure I made it on time, and I’ve been waiting over 3 hours… after they told me when I made the appointment that it would take ONE HOUR! An hour ago they told me they were “just pulling my car in” and I’m still waiting, trapped here without the use of my vehicle. I’m furious, I’ve wasted my entire evening waiting and there isn’t even adequate seating here so I have no place comfortable to wait. Not only did I miss work to get here on time for my appointment, I’m going to get to bed late on a work night as well, and staff have been rude and dismissive when they didn’t outright ignore me. Never coming back here again to get my tires switched if I can help it
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November 2023 by Welcome Chipiro
Get cheaper wines here!
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October 2023 by Hadleigh R.
made an appointment.. an actual appointment.. for 1:45 to get my tires put on. I dropped it off 15 minutes early even. here it is 3:45 and when I asked how much longer it was a resounding they're working on it and MAYBE another 45 minutes. so 3 hours to change my tires when that's literally all you do here? Complete trash go somewhere else
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September 2023 by Jaime
Working in Fairbanks thought I'd be cheap and eat at the food court I like to pay cash so I don't have to wait with all the people who pay with card they took my order then I had to wait for all the cards to get my food . Why even have a cash register of you have to wait to be last anyways not worth it I just went to sunrise coffee stand and got a bagel with egg cheese bacon and sausage and a 24 oz coffee for 7 bucks and some change way better food
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September 2023 by CJ LG (CJ2big)
Most affordable place to buy in bulk. Eielson Commissary has a 5% surcharge and North Pole has a sales tax. The Base Exchange is a place of convenience and is outdated on many items and it’s prices.
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September 2023 by Page Duber
I usually love Costco, but I went to the food court to grab 2 whole pizzas and waited almost 2 hours before I requested a refund and left. I don't know if they just didn't want to help us, or what the problem was. I would have understood the wait if I'd ordered 4 or 5 pizzas, but multiple other people were served whole pizzas while we waited. My order was number 90 and when we left they were calling for 186. We asked twice during this time if our order would be out soon, and each time the people behind the counter just said they hadn't started it and then went back to ignoring us. Seriously the worst service I've ever had there.
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September 2023 by S Schme
I had a tire rotation appt scheduled for 8/27 @ 430 pm. Upon arrival (10 min early) I was told it would be 3 hours minimum so I left. What's the purpose of an appt? I have never had this issue at my local Michigan Costco.
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July 2023 by Rey S. Faust
Halibut & prawns are great, having awesome dinner at the camp tonight. Costco makes us feel at home, after 6,000 miles or 30 days on the road.
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July 2023 by Nomadic RN
I understand the addition of s3lf serve checkouts is new for Costco but it's highly inefficient to have somebody hold up the line to verify the poor-quality photo on the back of your card.To prove this point, I have successfully been using my family's for a while now.Please come up with a better method if you truly care about this as a "problem" versus just letting people buy things at your store (there are other stores)
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June 2023 by Molly Thompson
Large warehouse with a good variety of food and assortment of items. Very busy with ample parking and low fuel prices. Check out moved fast.
