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January 2024 by Mitzu Woo
Long line to wait in. Pharmacy workers messed up prescription, and then the wanted me to go to the back of the line to fix the issue. Horrible customer service, not a well run pharmacy.
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October 2023 by Sean
I see why it gets bad reviews. Slow, poor communication, and no ownership of any of those issues. Told me my prescription wasn't ready and they'd text me when it was and no sooner had I left the parking lot than I got a text message saying it was ready. Really? If you've ever dealt with a Costco parking lot or exit line on a weekend, you know the existential dread of navigating those more times than absolutely necessary.Definitely will be seeking another pharmacy after this experience, and unfortunately not at all like my experience with other Costco pharmacies.
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October 2023 by Hadleigh R.
made an appointment.. an actual appointment.. for 1:45 to get my tires put on. I dropped it off 15 minutes early even. here it is 3:45 and when I asked how much longer it was a resounding they're working on it and MAYBE another 45 minutes. so 3 hours to change my tires when that's literally all you do here? Complete trash go somewhere else
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June 2023 by Sara Eliza Johnson
This pharmacy just closes in the middle of the day randomly. You’ll come in to pick up your medication on a tight window and they’ll be closed for a half hour or more. Costco needs to figure out its staffing so that that can remain open for the full day. It’s completely unacceptable. Unfortunately my insurance won’t let me use the Fred Meyer pharmacy anymore.
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March 2023 by Juanwen C.
I love to check different Costco when I travel. I came to this Fairbank Costco during my Alaska trip and tried their food court. we got pizza, chicken bake, churros, and fruit smoothies. I have to say their food tastes better than a lot of Costcos. Especially the chicken bake. The outside was crispy and not too thin. Inside was filled with chicken, cheese, bacon, and caesar dressing. It was hot and fresh. Very tasty! Another surprise was their churros. I had bad churros in another Costcos before, it was hard and old. Over here it's crispy, soft, and fresh. Yummy!
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March 2023 by Gretchen Geest
Absolutely awful customer service. Literally every time I’ve been to pick up a prescription they can’t find it and immediately blame the ordering physician. Only to find it seconds later when I INSIST that it’s been called in. They will also literally shut the door in your face if you line up anytime close to their 1:30-2:30 PM lunch break (I arrived at 1:10 PM) Very rude. They will also tell you a time for pickup that has never been honored.
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March 2023 by Tiny Sparks
Spent 2 hours waiting for them to fill my prescription on 2/16/23, finally gave up and called my doctor to move my prescription to Fred Meyers. Would not recommend.
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December 2022 by andrew chin
I went to get my booster today but found out from Amanda who is a lady that works here that you can't get a booster shot less than 5 months out from your last covid shot due to cvc guidelines. I was disappointed that I was unable to get the booster but I am glad that Amanda told me all of this and was very helpful. Thank you for your concerns about me and my current situation Amanda.
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November 2022 by Michael B.
Cheaper prices of course but comes at a cost just like the name! Pharmacy is lacking told come back in 10 and returned after thirty and was still told to wait ten. Transferring All RX later. Disorganized overall and terrible parking and traffic flow. Will pay more some where else.
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September 2022 by Mina R.
This of course is one of the most popular stores here. Just like any other place I've been to. I Love Costco. Great prices on so many things. From food to electronics and everything in between.
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August 2022 by Marcia David D.
They have high quality products. The checkout staff were very helpful with checking heavy items at the self-serve checkout. The items on the shelves were adequately stocked even in these times of shortages.
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July 2022 by Margaret R.
I love this Costco. Employees are helpful and nice. I always find what I need. If I can't find something, associates often go above and beyond to look it up in their inventory system to let me if it's out or when it might be back.
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July 2022 by Haley G.
They do not carry any sweet tea in the entire establishment. Will change to 5 stars once they get some in stock.
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May 2022 by Dorothy L.
Thanks to Emmett in the tire shop we wereAble to buy tires and have them put on the next day. Your a blessing to Costco Customers.