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September 2023 by Michelle A.
I shopped here on my own before hiking. I found a few Alaska souvenirs. Kinda spendy here, so waited to buy at Walmart. Found cheap bagged salads here. Also 2 day of the dead skull tins with smarties inside for $1 each. Saw more unique items such as Alaskan popcorn company. There are no plastic bags in this part of Alaska. Yes! Please get rid of these in MN please! They charge for a paper bag, but girl helping said the small paper ones are free.
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September 2023 by Zed C.
Utilizing the self checkout in rush hour times and busy days is an absolute nightmare. The machines are confusing asf with no instructions or signs telling you possible issues or errors and how to navigate them. The one staff member who can't watch over 4 machines expects you to know how to EXPEDITIOUSLY use them and correct issues as if you calibrated the machine or you work there and gets snappy with you when you can't answer them. Sorry I don't pay attention to what item the machine is kicking back or why I didn't even know that was a thing?? I don't know what the issues are with why the machine kicks back items some sort of internal referencing errors on products but that's not my damn problem as a customer so don't look at me as if I caused the machine problem, even if I have still not my gd problem the machine has some sort of internal issue, YOU FIX YOUR MACHINES not the customers. Frustrating and annoying do better, hire more people, something
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August 2023 by Mark Anthony G.
Definitely the best Fred Meyers in the Anchorage municipality. It's always clean, their customer service is superb, and they are usually always stocked.
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May 2023 by Shelly J.
Love fred Meyer but why is every deli a joke? It takes so long to slice cold cuts. Not just this one - all of alaska. They write it down and say come back later? Never had this experience on the East coast. Just slice the meats and hand it over. Stop b.s ing
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January 2023 by KC D.
I appreciate the local employees and this is a very lovely store.I am seriously cutting back on my shopping at Fred Meyer. Their pharmacy is no longer taking several insurances, and they seem bent on squeezing consumers for their last dollar. They have a shopping club now for which you can spend a certain amount of money so you can get more deals. You are supposed to scan coupons on your phone now so you can get deals, as well. This may be the way of the industry, but I don't like it. What if they do their job as a grocery store and just work with their customers on getting fair prices?Sadly, I'm starting to shop online and buy local from farmers. Maybe this is what Fred Meyer wants, anyway?
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September 2022 by Klynn L.
Refilled a prescription using the automated system and was told I could pick up on 8/29 at 2:15 P.M. I went at 3:07 P.M. to pick up script and was told that three of my medications were ready, but the other would be ready in a couple hours. Came back at 5:40 P.M. and was informed that the prescription could not be filled as they were out of stock, but to come back on 9/1 and it should be in. Called on 9/1 and they did not receive that medication in shipment. Next shipment would be on 9/3. I was told that if I found another pharmacy with the medicine in stock, that I could call back and request they send the script to that pharmacy. Found a place and called to let them (Fred Meyer) know and then was told that the other pharmacy had to contact them to request it. So the other pharmacy calls it in. Since I hadn't heard anything I called to see if they (other pharmacy) received the request and if it was being filled. Nothing had been faxed, so the pharmacist said let me call over and see if Fred Meyer misplaced the request. I got a call a few minutes later and was informed that Fred Meyers pharmacy had said the script was expired and that's why they couldn't send it. I'm looking at my empty pill container that says one refill until April of 2023 and a date the script was dropped off of 4/25/2022 with it being filled 5/27/2022. Went over first thing the next morning to get this resolved. Just a little mad that I got the run around because no one knew what they were doing.
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July 2022 by Brian H.
I was in Fred's today to grab a few items and it took me 20 minutes of standing in line to checkout. For a moment I thought I was in Walmart instead of Fred Meyers. They had 1 checkout line open and on bank of self-checkouts (6 self checkout machines), almost exactly what Walmart does. Hell, I think Walmart has more lanes open. Now don't kid yourself, Freds has their priorities. There are more kids running around making orders for the e-commerce section than there are people up front to help customers. The place is a shit-show lately. May be time to consider alternative for shopping if this place can get their act together. Service sucks, management sucks. Place is dirty, bathrooms gross. Get your shit together Fred Meyers!
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October 2021 by Joni B.
The drive to Eagle River from Anchorage may be a bit of a pain for some, especially in the wintertime. If it weren't for the Muldoon Fred Meyer's long slow slide down with availability of stock, not to mention decent customer service, Fred Meyer in Eagle River may have remained forgotten in my case. Perhaps I should visit Eagle River more often! It was like a happy trip back in time. I have been on the lookout for a new TV table since finally upgrading due to being coerced by GCI cutting the cable cord. I couldn't believe my eyes after entering Fred's in Eagle River. What a beautiful store. The layout seems similar to Fred Meyer on Abbott Road, but of course this store is older, and in this case just adds to the charm. I felt transported to the Alaska I used to know and fell in love with, and I immediately wanted to get shopping. The store was clean, faced up and stocked, with better availability than the current shape Fred's Muldoon is in. I found just what I was looking for, received excellent help from customer service, and the young man Zach who helped me out to my car with the large box which contained the heavy wooden TV table. The table will look great in my living room and remind me of the pleasurable experience I had at Fred Meyer Eagle River.
