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February 2024 by Jonathan Quandiaz
Good support and knowledge service ?
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February 2024 by Brandon Kuenzi
Vice answered the phone when I called for help. He was incredibly unhelpful and I could tell he hated talking on the phone.
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February 2024 by Logan Carlos
Brandon and Vince at Glacier Autoworks are the best I've experienced in the Anchorage & Eagle river area. Excellent communication between insurance companies and the customers. As a car enthusiast I definitely recommend these guys for anything body or paint related. Always top notch service and excellent attention to detail on all the vehicles we've brought them.
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January 2024 by Sarah Howell
Worst shop ever! Notice how all reviews are years ago. Please go somewhere else. They put rusted parts on our car, painted it and called it good. The "new" seat belts they put in where broken. So much to discuss, we had to take our car to another shop to fix what glacier auto "fixed" and charged us 9k for. Paid another shop to fix what glacier should have fixed. Stay Away, not worth your time, money and safety.
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November 2023 by Bethany Becker
Kind and helpful team at Glacier Autoworks! My insurance was horrid but the team here (I mainly worked with Brandon and little with Vince) were very kind and understanding explaining the process and what repairs were critical as insurance offered no help.
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October 2023 by LTHLife LLC
Stopped in to ask about stopping rust on my truck. Vince came out and helped suggest fixes that didn't include using their services. He was a wealth of information and asked for nothing in return. This is the type of business that represents our community well!
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September 2023 by Bethany B.
When my car was not drivable they agreed to take it and work it in rather than waiting 7 months until the next open appointment! They were kind and patient while I worked with insurance which took longer than any nightmare but the shop here was very kind and understanding.
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August 2023 by Harley V.
My car had gotten into a wreck in January and just got in there for body work and when I got it back the electrical system was shot keep in mind that there was no issues with the electrical system prior to there repairs they did put in a new alternator for me free of charge so it wasn't completely terrible but still my car came out worse then it was when it went in and that is absolute nonsense
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May 2023 by Eric x
Decent job on the bodywork. They told gave me my truck back so I could drive it after bending the pins in a corroded headlight connector when they were putting it back together. They said it was a $130 part that would take them a couple weeks to get in and would be cheaper and faster to take to another business to just have it fixed. If I wanted to just buy the headlight pigtail assembly wire and bring it back they'd install it for me when another tech got back from vacation.That other business said they wouldn't replace the pins, they'd replace the whole part and it would probably charge me $400-$500 with labor. I ended up buying the connector myself which was $10 part online (not $130) and called Glacier Auto back and they said they didn't care what they told me, they were too busy and I'd have to take it elsewhere to have it wired back up. Very frustrating. I would not use this business again.
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March 2023 by De P.
fantastic customer service, honest people. Even though they didn't have an opening in schedule to fix my truck, they helped me to find another place and secured the truck to make it drivable.
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March 2023 by Courtney Iverson
These guys are the best. I hit a moose and they made a really stressful situation much easier. My car looks brand new and they even got me a great deal on new tires. They also have really cute dogs. Thanks Vince, Brandon and team! Highly recommend
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February 2023 by Qaiss Afrouk
I go to Eagle River for their body shop because of how good they fixed my car compared to body shops in Anchorage. I would definitely guarantee Glacier autoworks
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February 2023 by John C
Great crew, awesome work. Cute dogs
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January 2023 by Antony C.
Family business that truly cares. I interacted with Brandon and Vince, and they were very pleasant, friendly and welcoming. They coordinated all repairs in a timely manner and made sure to explain everything that was done.
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December 2022 by Michael W
My truck was hit on the right hand side, directly on the right front wheel. It needs some body work, but mostly mechanical. ***** had it taken to Glacier, who ordered parts and 2 weeks later sent it to Big-O to have the mechanical repair done. Big-O replaced one part that had clearly been broken but didn't even look at anything else. Big-O's told me it needed a new front hub, which I'd replaced in June, so I know they didn't even look at the problem. I took the truck to ********* **************** and was told the frame may be bent, but the control arms and attachments to the frame definitely are, so it has to go back to a frame and body shop to be straightened. I took it back to Glacier and was told they wouldn't work on it because I didn't take it back to Big-O's to fix what they hadn't the first time. (where I come from, if the shop doesn't listen to you and try to fix the issue, you don't go back to them over and over...) It appears to be a boys club where they send one another business and rip off insurance companies. I've also been told since that Glacier is quite expensive compared to other shops. If you want your vehicle fixed, take it elsewhere and save the headache. I liked *******, at the front desk, but it turns out these guys were pretty worthless. 5 weeks in and I'm still unable to work, and still looking for a shop to make my truck safe to drive as the issue has not been fixed thanks to Glacier.
