Fred Meyer is a pioneer of one-stop shopping, combining a complete grocery supermarket with departments for clothing, home improvement, electronics, and more under one roof. Many customers find it convenient with everything in a clean, well-lit store, praising the friendly and helpful staff and excellent customer service experiences. Reviews note great selections and an appreciated reward program. However, some report frequent frustrations, including long checkout lines with very few lanes or self-checkouts open during busy times. There are complaints about lots of empty shelf space, scarce supplies, and the store regularly running out of things. Some feel quality name brands are disappearing in favor of substitutes. A common technical complaint is the store having zero cell phone reception for some customers.