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January 2023 by Charles Letts
Very friendly staff. Well stocked store and reasonable prices. It is great to have a hardware store out here in this area, as I prefer to support local business.
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October 2022 by Billy Potter
Only placed a phone call regarding information on parts. Then placed an online order.
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April 2022 by Stolgrove Gredenko
Good selection, clean and expensive because... Big Lake
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February 2022 by mike widney
Very nice store with a good inventory and helpful staff. Sign up for Rewards and use those coupons. It’s good not to have to run to Wasilla every time you need hardware or a tool to get a job done and there’s no sales tax here in B.L.
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October 2021 by Dean Cunkelman
I was looking for Stihl 2 stroke oil. Google indicated they sold it here but they don't. Wasted 60 miles to find that out.
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September 2021 by Richard. K. Conner
I love the way there rewards program / system work's, I also like how they send coupon's to my phone, email, and in the mail a in the mail, all at the same time. And they always have decent price's plus, deal / savings / and discounts.Also they always have a decent friendly customer service representatives and will come up too you and ask if your finding everything you need ok or do you need help finding something or just have a question or two too ask.When I need a hardware store and im at work in Biglake, they save me a 30min to 60 min. Road trip to the next town.
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September 2021 by Wasilla Alaska
Every time I try to shop here they don't have what I want, because they are 'out' and no one reordered! I went in for antifreeze and they were 'out. Went in for 5 gallon buckets with lids, they were 'out'. Really frustrating. I wound up going to Walmart in Wasilla. The employees are nice but someone needs to reorder stock or you will lose local customers.
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September 2021 by Mary Raska
LOVE THEM I can order cases of supplies for my business and they will give me a curtesy call when I can come pick them up. The staff is professional but very friendly
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August 2021 by rabbycacker
For a small store they sure have a lot of what you need.
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July 2021 by Richard C. (BurnedCrown/SnowWolf)
I love the way there rewards program / system work's, I also like how they send coupon's to my phone, email, and in the mail a in the mail, all at the same time. And they always have decent price's plus, deal / savings / and discounts.Also they always have a decent friendly customer service representatives and will come up too you and ask if your finding everything you need ok or do you need help finding something or just have a question or two too ask.When I need a hardware store and im at work in Biglake, they save me a 30min to 60 min. Road trip to the next town.
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July 2021 by trish swain
People don't know what they have or are helpful. Seems like management needs to step up to the plate. Do your job know what you have and whete it is.
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May 2021 by Carolynn Welte
Super friendly employees that always go above and beyond to help even if what you're trying to do makes no sense
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March 2021 by Debbie Levalley
Very sad that I bou Receipt Yeah yeah yeahght something at a different ace hardware store but they sold the same one I had Receipta for it but they could care less so I'm very disappointed and will not go back..
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February 2021 by James Cantine
Was told to come in and problem would be solved. Just a simple exchange for a defective multimeter. Any other store would have done it no questions asked
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February 2021 by Kim n kurt Denning
Absolutely love having a hardware store in Big Lake. Staff is very attentive as well as helpful towards their customers!
