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December 2023 by Samantha Laurissa Satele-Godinet
Our car was serviced here on the 30th of November. We really needed an oil change. My husband brought our car to this place. After they did an oil change , my husband picked up after work. I told my husband it smelled burnt and we didn’t know if it’s car or something else. Took the car to our dad, he opened and we saw that they never closed the lid. This could’ve damaged our car. It automatically died while we’re on the road. We came to the shop and told the employees the helped us and he gave us attitude. We asked for a refund because all they did went out. We paid money for nothing. This is our very first time here and it’s very disappointing. We asked for a refund and they said can’t do a refund. I asked them if our car got damaged because you guys never closed the lid and the oil went everywhere, what would you guys do? The employee replied “oh no I can’t give you guys anything just a free oil change next time” . Later on they gave me a business card to call their general manager “Changhang Saechao” and he asked to send our information to him so he can take care of it. We’re currently still waiting ??♀️Very unprofessional employees. Really needed a better solution to this because we could’ve lost our very own first car that we worked hard to get?
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June 2023 by tosha curry
Above and beyond just an oil change. These guys saved my @$$! Though I just had a leaky hose turns our they found a crack in my radiator AND my exhaust manifold!! Honestly life savers this crew!! A lot has changed as far as staff goes, and definitely for the better!
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May 2023 by Hazel Hye-Jung Im
thanks for checking our tires. your were so kind for us who came all the way from Vancouver, Canada.
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May 2023 by Rollie Cuenco
Dont ever go to this placed,its a mess make me wait for 2 and half hours ,they saying 1st come per served,but its not ! Go somewhere else,,,im 4th person in line ,early in the morning , arrive there at 6 am,to get inline,but its a mess,dont go to this place,,,
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February 2023 by Surnicke Graham
They were quick, but $139 for an oil change is ridiculous. I will be going somewhere else. They are a bunch of scam artists. Air Filter $129 when he said $89. Wipers blades $69. These people need to get investigated.
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January 2023 by hanz eldwlia
They told us we would wait half hour. We sat for an hour. They brought in other cars that came in after us.
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December 2022 by Daniel Sandstrom
TL:DR My oil change cost me over $5,000. TAKE YOUR BUSINESS ELSEWHERE.My brother took his truck here for an oil change. The kid at the counter convinced him to change his differential fluid when his truck was brand new and in no way needed it. He ends up driving the truck for a year, and complains to me about a sound. I take the truck to the dealership and they tell us the differential fill cap was missing. We are quoted with a $5,000 repair for a new differential.We approach these clowns because they were the last ones to touch the differential. The manager, Chan was extremely understanding and admitted the differential fluid change at 9k miles was absurd, but any compensation had to be approved by Terry Parks. Well Mr. Parks tells us to kick rocks. He won't pay for anything. So all we can do now is recommend you take your business elsewhere.Service: Oil change
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September 2022 by Feed My Mind, Not My Ego
Lied about filling my tires with air, got home and 3/4 were needing air. Went back and the man handling the tires was rude and unprofessional. He told me that the cold air depleted my tires. I told him I went straight home and parked inside my garage for the remainder of the day after having my tires changed.Service: Tires
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July 2022 by Timothy H
Went there today, standard oil change was $98. Already thought this was very high and didn't intend to ever go back. Then when I came to pick up my car, total price was $122. Apparently it took an extra quart of oil for $24. Don't go here. For clarification this was for a standard oil change non-synthetic.
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June 2022 by Lowrie Ward
I have been to this location and the location by dimond Mall. Both times they have fixed my problem really quickly for free. The problems ended up being not Big deals, but they explained it to me clearly and I really recommend them if you don’t know much about cars ha ha!
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May 2022 by Shyanne Pitchford
The very short manager is confrontational and disrespectful. He was unwilling to help me get the correct part for my car that had been sitting in their lot for the past week.And if that’s the manager running the show and that’s who the others have to look up to? Terrible customer service. I was treated so poorly. Don’t ever come here for anything.
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March 2022 by Camp Fire M.
Ask for a turn key price prior to committing to service. I had a price tag twice of what I was expecting, for normal lube and oil change. I thought about the BBB, however, buyer beware./
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December 2021 by Pat Rogers
Went today to get a tire change over to my studded. Tried charging this female $100. I walked away, will not do busy with dishonest people.
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December 2021 by Dondi McPeck
Every staff was professional and very good service and nice workers. And they got the job done. Real quick. And doesn't cost much. Good place to bring your car there.
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November 2021 by Old Skool E
Got me right in for an oil change. I already knew I had a small oil leak. They didnt mention it and the small leak turned into a big leak. I had my own air filter they installed it free of charge. That's why I gave two stars. It felt like they wanted me to return so they could fix the now large leak themselves. I have a mechanic and the only reason I took it there was I don't have a low profile jack. I took a chance and I won't be back. Sketchy at best. Now I know why their not busy.
