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March 2024 by Mikel T.
By far the worst experience in Walmart I have ever had. All the self checkouts are closed. There was 19 people in three lines waited for about eight minutes. found all the employees were taking a group picture, but none of the self checkouts were open. Just baffling. you put in all these self checkouts to service customers and get rid of jobs, but yet you still can't service your customers.
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January 2024 by Sharon D.
I have to give a shout out to Walmart optical on the Old Seward Highway . I was able to find an affordable pair of prescription safety glasses for pickleball . I looked at 4-5 different optical stores . 3 of them didn't have any . The stores that did charged at least three times as much . The customer service is very good . Everyone is friendly and competent . Pat helped me with my glasses but Everyone there is friendly and knowledgeable. I was especially impressed with the quality of the lenses.
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December 2023 by Mikeg 9.
I just want to but a lego set and ive been waiting for over 25 minutes. not very well stocked overall not the best!
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December 2022 by David S.
Walmart grocery delivery has "stubbed its toe" three times in the past 3 week deliveries. I want to attribute the problems to the Holiday Shopping Rush--but with grocery deliveries--maybe not!! Of the three deliveries, one was an hour past the scheduled time, one was 5 hours past the scheduled time, and the third was delivered to the incorrect address and my wife had to flag the driver down and direct him to our house. It was still daylight and the house number is clearly visible(and I have an easily visible wheelchair ramp) which I try to give to the delivery driver by text or voice each time. WalMart did take corrective action(that remains to be seen) toward solving the problems. Just a note --we get weekly deliveries of groceries from the same store.
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June 2022 by Jasmine I.
The hoity toity will always have negative things to say about Walmart and I understand. I've seen the documentaries, read all the things, laughed at all the meme's, yet it doesn't change the fact that it's the most affordable grocery/home goods option Alaska has. If you're in survival mode and/or would like to save a couple coins, Walmart Superstore is your best bet. However, If you're finding yourself there weekly, it may be cost effective to consider also shopping at Costco. Anyway, this Old Seward location is most preferred. As well as their locations in Eagle River, and the Peninsula, (where we usually purchase fishing licenses). I appreciate how organized this location is. How on top of each holiday and season they always are. I am easily able to curate shopping lists for my spouse, based on the known location of each item in store. Shopping trips can be knocked out in 30min. I am all about efficiency and getting out of stores ASAP. I can almost never do this at Fred Meyer, for example. Carrs and Fred Meyer have the best quality meats and produce for sure, but Walmart Superstore seems to consistently lead the way, price-wise.
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July 2021 by Sydney K.
Just picked up an order vía drive up. The gentleman who brought it out was extremely friendly and very helpful
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January 2021 by Jimmy D.
During the Covid era. I had received a gift card to buy groceries. 200.00 dollars, and I went to to our on-line site, and placed a grocery order to be picked up. I found out that you can not get groceries ordered on-line with a gift card. I called and I was told that they do not let order go through for groceries, but can order other items. I don't need other items. Why can't I purchase food products with my gift card. This is poor service. I could go in to the store and use it, but then I would be at risk to catch Covid. I hope that everyone sees this post so that way the don't buy one to help someone out to find that it can't be used...
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April 2020 by Tracey S.
Very fast service for in store pick up during the quarantine time. I checked in on the mobile app to let them know I was on the way. This would be my 2nd time doing a pick up. Just an FYI, don't follow what the app tells you after you place your order about it going to be ready by 8pm if ordered before 3pm. Follow by the email that they send you to really let you know your order is ready. I like that they put tape on the floor to remind everyone how far to keep for social distancing. Employees are wearing masks and no one here is staring or judging me because I'm Asian. After their renovation during winter, their aisles seem to be more crammed where one cart can pass through at a time. I'm not a fan of that but I enjoy their options and a clean store. Big plus for their grocery section always being stocked and fresher than Freddy's sometimes.
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April 2020 by Richard N.
I'm not a frequent shopper of Walmart. We were talking to a lady in a Costco of all places about Gluten Free and we got in the subject of bread. There's a brand called Udie's Leila likes, she doesn't like Franz's GF Bread so we always get Udie's. Well in a matter of minutes we discussed how Udie's falls apart it breaks a lot she recommended Canyon Bakehouse Country White GF Bread, her daughter loves it and their bagels. Bagels!?!? They make bagels, Leila loves bagels she has missed eating bagels for years! GF Bagels Oh My! It looks like I'll be coming here more often if she likes it. No bagels this trip they were out. Will catch them next time.
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January 2020 by Dani M.
This Wal-Mart is the best thing ever. The cashier Dani is so amazing she super nice. She really fast she got me in/out she fast nice and funny
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August 2019 by Gloria H.
YUCK! But what do you expect...
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May 2019 by Jason H.
Typical walmart. Supposedly has a store policy against backpacks. Need to check it into a locker. Ok. Well tell me that as I walk in, NOT after I've been there for 20 minutes with stuff in my hands. I walked by atleast 10 employees and not a word. It really seemed like the store idiot wanted to flex on me. Not today, not ever. I guess I could've made him youtube/worldstar famous, but cooler heads prevailed today.
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April 2019 by Estrella V.
Great shopping online! Works great and it's free! Well done Walmart! My shooter was super kind and I got all what I wanted. Took me around 5-10 minutes to get all my shopping.
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April 2019 by Ernest C.
Came in to do an exchange for a watch that we purchased with warranty, and Mike & Betty were more than helpful and accommodating and gave fast quick service that was amazing experience, and will make us continue to keep on shop with Walmart.
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March 2019 by kimber m.
I shopped online and found a set of dishes that I liked . the website said that there were two in stock. I tried placing a pickup order - then changed my mind and cancelled the order. I decided to just go to the store and pick it up myself. when I got there there was only one set, I went to customer service to see if they had pulled my order (that I had cancelled) and they had not pulled it so I thanked him very much. I bought my one set of dishes and I left about 15 minutes later the store manager called me and stated that they were unloading a truck and he recognized the set of dishes that I had liked and would I like him to put them behind the counter to save them for me I said yes please and when I showed up there were two sets one green one red and that's because she said he couldn't quite remember which color you want it so I have to thank you you went above and beyond
