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November 2024 by Angela Graham
I scheduled an appointment to get my family and myself a flu shot and per the guidelines it says three and up can receive it and when I arrive, Daisy, rudely stated that the pharmacist would not give my son his flu shot who is five. And then when I explained that your site says three and that's not good service and asked for a manager to call and dicuss, she said 'you can call the 1800 #'. I understand that some people may be uncomfortable, but maybe you need to hire people who can do the job expected of them. And maybe train Daisy on customer service. As a manager myself, I am baffled at the customer service I just received. Might I add, I was very calm and respectful but telling me to call 1800 # when I asked to speak with a manager is extremely unprofessional. Do better.
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July 2024 by Tricia Sadler
I’ve given the last chance to these guys. After a pharmacist there filled my prescription under my husbands name and then continuously lied and tried to blame the provider ( whom my husband has never seen) for giving them the wrong info. He wouldn’t let me pick it up either. Now I did a pickup order and went to pick it up and they had closed at 3pm 2 days in a row. I called both shifts and let them know I was going to get it the next day. Well I pulled up the next morning and they already cancelled the order after they said no worries they would hold it. Done. So done
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July 2024 by Suzanne Minert
Closed weekends?!? Very frustrating!!
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April 2024 by Jeremy
Hours change at random. Why does walgreens just close down mid day?
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February 2024 by Frederick Landini
Worst Walgreens in town. They wouldn’t take my prescription I had to get another copy. Come back and wait for my prescription they which they know I was waiting for for them to just close and go on break. Absolutely ridiculous last time I will be using this location please avoid it like the plague.Only competent staff member there is Lorene!
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December 2023 by Francisco R
Lieing about what time thier open
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December 2023 by Jennifer Frysz
Basic supplies. Organized. Easy to maneuver.
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November 2023 by Scott V
Been using Walgreens forever, everywhere else that I have lived. Michigan, Tennessee, North Carolina, and Florida. The store on W Dimond is by far the worst. I have had to go to other locations for things four times now. Diabetic supplies, no less, not like that stuff isn't important or anything. Constantly short staffed, and the staff they do have sucks. Don't bother with the pharmacy there unless you enjoy being aggravated. And forget about calling them. Use the one on Brandon or 88th, both of those stores are much better.
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November 2023 by cc mm
Pharmacy customer service is lacking.
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November 2023 by Diane Smith
Very nice staff.
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November 2023 by a. b.
I feel bad for the pharmacy staff. Walgreens appears to have a very high turn over in the pharmacy, in so many cases my prescriptions are not in stock, or have been ordered and not shown up etc… When you call you will often be on hold forever just for someone to hang up on you. As I result I often go in and waste my time waiting in line just to talk with someone and not get my medications. I’m switching pharmacies. Sorry Walgreens. Corporate needs to get things running properly!
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November 2023 by Damien Young
Tried calling to get some assistance with a prescription in their system. Not only did the worker not speak clearly through the phone, she also couldn’t find my info in the system even though I had their website confirmation pulled up on my phone. She then told me there was no way she could help me because the pharmacy my prescription was at was all that could help me. I told her they weren’t picking up (which I said in the beginning of my call twice) to which she said “I’m going to transfer you” and transferred me instead of helping me. The other location of course didn’t answer. Like I knew they wouldn’t. Don’t bother with Walgreens. All of the locations in anchorage don’t care about their customers
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November 2023 by Yi Li Kang
Go to another pharmacy if you can help it. Most understaffed in anchorage and everyone is super grumpy. Try Fred meyers or another Walgreens. Phew hope it improves because going there ruined my day.
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November 2023 by Andrew Cockburn
If I could give this place zero stars I would. This location has the worst lines. Pharmacy techs here are nice enough but pharmacist Mark is extremely rude to customers.
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November 2023 by V Z
Called 3 times needing to speak to pharmacy, was on hold for over 20 minutes each time, then hung up on.
