The United States Postal Service (USPS) is the only organization in the country that regularly delivers to every residential and business address. Committed to providing secure, reliable, and affordable delivery of mail and packages, USPS manages over 30,000 retail locations and constantly innovates to improve customer experiences. This particular branch at 5855 Lake Otis Pkwy is praised for having reliably courteous, attentive, helpful, and professional personnel at the counter. The facility is well-maintained and clean. However, some customers have complained about the need to clear snow and ice from the parking area and entry from the street. While some customers have reported negative experiences, others have praised the excellent service provided by the delivery drivers and the helpful resolution of issues by the supervisor and manager. Overall, the USPS branch at Lake Otis Pkwy is regarded as a great post office with a dedicated team.
4:15pm and ONE window open. 4 people in front of me means 20 minutes in line. They are currently out of forever stamps. Poor service, poor planning. Airport will probably be a better idea.
December 2025
I just met our mail man Jake, he comes to my work and today we were talking we have an issue with our address. He is awesome and understanding and communicates and we just love him. Thank you JAKE
June 2025
Lady with glasses and black grayish hair looks miserable to be working her minimum wage job, please retire retire her she obviously does not want to work there. Rude and HORRIBLE attitude do better please
