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June 2024 by Travis Gordon
Perfect fast help with shipping next day a package to lower 48!
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April 2024 by Chou Thao
Lazy mail man (delivery) guy got caught skipping my mailbox and them go lies his bias manager that we were threaten him. Now I've to deal with this frustrate situation due to stupid manager that didn't listen to both side of story!
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April 2024 by Shaun S
Calling is pointless as the answering service is designed to waste your time listening to prompts. Asking the people who work here may or may not yield correct answers.
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February 2024 by Alice Bushey
My husband found a huge pile of stolen mail. I call the post office and they never answer the phone, nor does the mail security person answer and voice-mail is always full. Our mail in my area has been getting stolen, when I reported to the mail guy he didn't have any answers, and just thanked me for trying to do the right thing, then today several of our boxes were left open by the mail person, 1 day after reporting mail theft. Just making it easier for the ppl to steal.
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February 2024 by Ray Longbottom
Sean was super helpful. Give this guy a promotion! Service was quick Price was fair it's the post office.
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February 2024 by Seth Nowlin
It was amazing, I told the lady that helped me that I didn’t have my slip and lost it and she just took my id and name as well as my address and returned with my package. I was very impressed I was I. And out within 5 minutes. Fastest time I ever had at the Muldoon Post office across from carrs Safeway!
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January 2024 by Nate Jones
They lost my social security card.
A picture of it showed up on my informed delivery then it never got delivered. I was told there’s nothing they can do about it.
I also have had mail sent back to the shipper due to my residence being “vacant.” Prior to moving in, I changed my address with USPS and had all my old mail forwarded to my new address. I even verified a code that was mailed to me at my new address as proof of residency! The mail that was sent back was completely random. Make it make sense!
Avoid USPS in Anchorage at all costs and pay extra for FedEx or UPS.
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November 2023 by AK Booze Review
Surprisingly, the post office off Muldoon and N Lights has super friendly people working here! They help answer questions about anything mail related!
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August 2023 by Sabrina Benner
I will change my rating at a later date. We will see how long the third change-of-address takes goes through. We have been waiting for our mail for about 5. How many times do we need to verify our identity and our residency?
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May 2023 by Thomas James
Why is the postal services driver not delivering the mail to 8800 Centennial Circle for the past two days. Considering the repairs of the walk path to the entrance, other services are still delivering and the postal delivery driver parked the vehicle in the parking lot for a couple of minutes and leaves without delivering any of the mail.
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April 2023 by drip hard
The people need to stop funding government facilities like this. They are too lazy to do their jobs.
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April 2023 by Richard Behnke
How cool is it to have a job where you can be as lazy and incompetent as you want, and there isn't any kind of corrective or disciplinary recourse for it?When the municipality plowed the streets in 2022-23 unfortunately my mailbox got buried. You know, cause I have control where they push five feet of snow at 2AM.I did my diligence and shoveled around my mailbox within reason and the lazy driver for my neighborhood refuses to get off his rear and take 2.5ft of steps from the vehicle to do his job and deliver our mail.Must be awesome to work somewhere reviewed over 100 times and average around two of five stars.USPS hires the laziest employees probably nobody else will, and their management is incapable and unwilling to improve the experience. Must be great when there's no fear your customers will go to the other mail service.
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January 2023 by creaminyu
Are you kidding me? I was supposed to get my package a week ago but because of bad roads they couldn’t (even though I got another package the same day). I have my medication box in there!!!! They were supposed to deliver my package the next day but never did. I called the number they have displayed. It’s not even for this post office! It’s for corporate! The local number for this post office doesn’t even work. My package contains Christmas gifts and my medication box. Christmas is in 2 days!!! And I can’t forget to take my meds I need them!!
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January 2023 by Alexandria Wenninger
Waited in line 3 hours to pick up a package and was turned away without ever getting my package. They make you wait in a separate line for package pickup. They serve customers coming in for other things before they serve the package pickup folks, so if you're picking up a package everyone else gets priority over you. After waiting in line 3 hours they closed and turned me away even though they served every one of the customers coming to purchase stamps or send mail, customers that arrived HOURS after I had arrived. It should be first come first served but not here.
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November 2022 by Cathy Michalake
Can never reach them by phone.