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November 2024 by Ken G
I used U-Pack to move my stuff from Nebraska to Alaska. I had a lot of stress about the process when I was planning my move, primarily about the logistics living in an apartment complex. But the whole process was smooth, and fast.
The truck that drops off and picks up the relo-cube is a Semi-truck, there was space outside my complex for the truck to park, and then the fork lift delivered the container to the designated spot. Other than signing for the container, and a brief explanation of the features of the container there was no other interaction required from me.
Pick up was just as quick. For me the truck came the day after I called. I was given a projected arrival date that was almost a month out, but I received a call two weeks later from Anchorage that my container had arrived, and wanted to schedule the drop off date. So don’t freak out if you are given a projected date more than two weeks.
The one issue I had was having to get my bank to increase my daily limit to pay for the container. U-Pack did not contact me when the payment failed. Thankfully Inwas told in advance that if I don’t see the payment taken out within three days of pick up of the container to call the new number.
I am very satisfied with the ease of pickup and drop off of the container, and speed of shipping of U-Pack.
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October 2024 by Sandy Gaither
I will say the service was great but the footage was misleading. We asked for 5 feet and prepared for that but when the container arrived it was either 4 or 6 feet the bulkhead would not do 5 feet. I feel this was not pointed out and we were charged for 6 foot that we did not plan for or used. Be honest with customers on what you will pay. There is no 5 foot.
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July 2024 by Mark Warfield
We moved from Anchorage, Alaska to Grantsville, Utah. The shipping containers (Pods) Showed up on time, we loaded them, and they were pickup timely. We drove down the Alaska Highway, A week later the pods showed up at our new address. We offloaded them, they were pick up the next day. The customer service was excellent! The price was the best out of all movers! You will be very happy if you pick U-Pack for your moving needs!
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July 2024 by Melanie Hadley
We got our stuff loaded from our old home and delivered to our new home completely hassle free. I would use them again and recommend them to anyone that is making a long distance move
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June 2024 by Anne Platt
Very Happy with the entire process!! Highly Recommend UPack and their affiliates (Lynden Transport & ABF Freight)
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April 2024 by Heather Harris
They were very friendly and helpful every step of the way. All of our belongings arrived early and in great condition. Thank you for your help! Highly recommend.
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March 2024 by M M
This is the second time I’ve done an inter-state move with U-pack and I cannot express how great their service is. Their customer service is top notch, it’s always easy to get a hold of someone and they work with you to find a resolution to issues and follow up if need be. My housing in my new state fell through and they worked with their delivery partner to arrange for storage for a couple months and it really saved me so much hassle and stress. Thanks U-Pack!!
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November 2023 by Eric Hanley
Good service , yer they contract with loosers
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November 2023 by Travis Meyer
I had an excellent experience moving from Alaska to Portland using U-Pack.It was painless to schedule the pod delivery and pickup both in Alaska and Portland. The U-Pack truck was always on time and on top of their communication.Whenever I had questions, I was able to get a knowledge person on the phone within minutes.The pod was delivered on schedule without any complications.Highly recommend.
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August 2023 by Brian Weigand
Very Very AWESOME! They are the best!
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May 2023 by Mili Chikhal
I ordered samples and they made sure they sent enough options to guide my choice
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May 2023 by Jacquita Carol Judson-Snow
The convience of having the truck/pod delivered and picked up.
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November 2022 by Brad Wuerer
Really easy to work with dropped and picked up on time
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September 2022 by Sandra Stevenson
Very happy with UPack! Went from Alaska to Georgia very fast and customer service was great both in Alaska and Georgia! Kept us informed and very professional and much cheaper moving this way. Thank you to all involved!
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August 2022 by James Gentry III
Excellent customer service throughout our move. Very professional and joyful people.
