“Hale’s saved me thousands of dollars in fixes and the cost a rental car. A different, clearly predatory shop (they barely tried to hide it) was trying to convince me I needed to replace my head gasket.Hale’s was able to tentatively diagnose it—over the phone—as a sound coming from the timing chain tensioner. I brought it into their shop and turns out they were correct.My car is now working perfectly well—better than it has in at least 2 years—and the issues are gone.Very knowledgeable, very friendly folks, who aren’t in the business of price-gouging. They saved me at least 94% of the costs that I would have paid if I had stuck with the other shop—$230 vs ~$4000, all things considered. Will be going here in the future and recommending to everyone else.Services: Air & cabin filter replacement”
“My Silverado was making a clunking noise the night before. It was so bad I wasn't sure if I could drive it. Called a lot of shops in town and no one could take it because it's the Friday before Christmas (Monday). Called the shop and the guy said to bring it down and they'll have it fixed. I paid a reasonable price and I am able to do my Christmas shopping as well. Thank you so much to the guys over there. Great service and I'm going back for other issues that were highlighted but not urgently needed. They fixed the problem in 2 hours. Fast reliable and customer friendly.”
“Seriously the best place is town to get your car worked on. I went to get my car horn fixed and wasn’t charged anything when they just had to fix a burnt out fuse.
Even though it was a small fix, they could’ve absolutely taken advantage of me and said that they fixed it and dig into my wallet, simply because I am a woman. I went in thinking I’d be charged over $240, and ended up walking away crying in absolute RELIEF.
They treat everyone fairly and it is extremely reasonable price for the work they do. I’ve always had good experiences getting my car into Big O’s.
Sometimes the wait-list to get your vehicle in is long but very well worth it when this establishment is founded on honesty, respect for any gender and efficient work. God Bless Big O’s!”
“If you call that number, a recording says he is only doing "bench work" right now. I didn't know what that means, so I called the cell phone number in the recording. I thought I might need my transmission to be rebuilt. He said he couldn't do that for me, but he asked about the problem and gave a very detailed description of a much simpler solution. He even said I could give his number to my mechanic down here in Homer, and he could relay the technical details. At no point did he mention money, and he wished me a Merry Christmas.People who are this personable and walk with that kind of integrity are a rare thing these days. If he can help with your vehicle, I have every confidence that he will do you right.”
“They been taking care of my 1995 truck for a long time now! Last winter with the bumpy roads, I needed my U joint replaced. They did my steering column too! Found them to be truthful about estimates! Good communication by phone! Dave and Ariel (corgi) are the bomb!”
“This place is absolutely incredible! Honest, reliable, knowledgeable, and always willing to help at a timely manner that best suits you! I would so certainly recommend these guys.”
“This auto Shop is excellent! The owner and assistant manager, Fred and Josh, are always willing to help and give good service. Highly recommend for your mechanic needs!”
“This was my first time dealing with Young's Gear. I called to make an appointment for noise in my front end. They were able to take a look at it a few days later. They fixed all the issues I had including a follow up noise that came up after the initial repair. These guys do great work and were excellent to deal with. I would definitely recommend them.”