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October 2024 by Autumn Kim
I have business for 13 year and UPS was always great. Matter in fact great and thankful.
Until - Amy - Asian girl who start to deliver goods. It’s been cut open and missing items. Doesn’t she knows that’s felony ? It’s every-time when she delivers.
This is unbelievable for UPS nation wide.
As who is delivering items is actually stealing items and opening package.
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October 2024 by Locals Realty
The service at this location is beyond slow. When I went in to do a return, it took 25 minutes. I forgot to do a pick up and immediately walked back in to do a pick up and she said there was too many packages look through. She said that I would need to come back in two hours as they were so busy. I shouldn’t have to come back in two hours after already waitingover 30 minutes in line. Terrible customer service. Avoid this location at all costs.
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September 2024 by Caitlin Hedberg
This is the slowest and worst experience I have ever had at a UPS. Staff were rude when I was kind. I waited 25 minutes to drop things off that I didn’t even need to pay for, all while a staff person did other things instead of helping me or giving me information about how to help myself, despite my asking. I seriously don’t think I will be coming back to this location ever if I can avoid it.
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September 2024 by Leelee
Not happy. Tried calling twice and after being put on a “brief” 20 minute hold, they hung up on me. I heard them pick up off the receiver and then ended the call.
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September 2024 by Emily Patton
I got off late from work, but had to get a birthday present out, & got to the UPS Store 《@ 200 w 34th Ave, Anchorage Alaska 99503》, about 15 min until closing on Friday night & there was a gentleman having an issue with the address in front of me, another person in line behind me, then 2 more came in, yet the cashier, Courtney, stayed professional, helpful, courteous & above all, KIND, to each & every person in there & didn't try to rush anything or anyone, nor did she turn anyone away. She was absolutely amazing!
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August 2024 by david evans
this is why. i asked to send this on monday overnight. and i get it back on Wednesday. the people working couldn't explain anything. so i just spent money to have MY letter to be delivered to ME.
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August 2024 by Troy Turner
Nicole was very polite and assisted me on getting on the computer correctly. Thank you Nicole for your expertise and assistance!
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August 2024 by Wolf Beats
Reliable & Safe delivery. Smooth transactions, Customer Service has been amazing!
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July 2024 by jean funatake
Great service by the young lady at the counter today. Helped load and move large boxes inside from my car with their hand truck. Thank you!!
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July 2024 by Rosemary Tucker
My go to place for Amazon returns. So quick n very pleasant staff.
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July 2024 by Shauna B
Always convenient and fast. Rarely have to wait. Associates seem knowledgeable and friendly.
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May 2024 by Michael Keating
Disgusted. Accepted my package from UPS, and never contacted me to say it was there - no call, email - nothing. Package has been returned to sender, after 2 weeks. Awful customer service when you call them to follow-up.
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May 2024 by stargazer86 33
I love this Mail box! It's friendly and up to date with lot's of options!
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April 2024 by Kelly Ryan
All 4 employees here on the day that I came in were friendly, efficient and worked well as a team. They got my project done fast and did a great job. The cherry on top was that they were all friendly!
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April 2024 by Patrick H
This ups store location is not functional. I encourage others to go somewhere else for their postal needs. Today I received a text from this store indicating that they had received a package of mine. I went to the UPS store, grabbed my package slip from my po box at this location, and then waited in line for an hour. Once I got to the front of the line where a single employee was working, that employee was unable to find my package and told me to try again another day. This is not the first time this has happened to me at this location.
