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November 2023 by Sierra Arzate
Has the best equipment because of being on the nicer side of town. The single family bathrooms are dirty, like to the point I’ve taken notice on multiple days just to see if they change. They haven’t ,not sure if it’s short staffed but that’s no excuse for not scrubbing bathrooms. Especially at the price families pay. Also keeping the steam rooms at 102? The rest of the clubs keep at 123 ish so you actually have a relaxing experience. I’d rate 5 stars due to the fact of it being a better place than the other Alaska clubs but due to the dirty bathrooms, and the steam it kinda ruins the experience.
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November 2023 by Ashley Parente
Was able to schedule a same day massage appt with Mary! She was incredible! She was very kind and listened well to my massage requests. Give this woman a raise! ;)
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November 2023 by Pam Vincent
Yesterday I made an appointment for a tour with Ian for today at 3:15. He sent several text message reminders, which I responded to . We met and executed the tour. I didn’t sign up because I need time to think about the 12 month commitment. Later tonight I get another text from him; “Hi Pamela, missed you today for our Club Tour Appointment! When can you reschedule? ~Ian”Well. That sucks. Way to meet friends and influence people Ian. You just lost a client.Get it together.
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November 2023 by dustin morrison
Every weekend can't even going swimming they always have a birthday party taking up the entire pool. Seems like they value people renting the pool over their membership holders. I told the lady at the front desk and she didn't even care she just smirked.
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October 2023 by Emelia Read
Got the pleasure of working with JJ from the sales team who was so friendly and helped me sign up quick an easy. Encouraged me to come back and check out summit and let me know about a new piece of equipment they are getting soon - cryo bed, which I’m really excited for. South is clean, the staff is friendly & helpful. Alaska club is the only gym I’ll workout at, I’ll def be back to South just for the awesome environment. Thanks JJ!
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October 2023 by Terence Odron
South Alaska Club was such a memorable first experience. The dynamic community is so welcoming and presented an environment I want to be a part of.I had the wonderful experience speaking with Vyvian. She not only gave me such a thorough walkthrough and presentation of the gym, but exposed me to the friendly and warm environment of the Alaska Club. It has made an easy transition to a new fitness environment.I look forward to continuing my experience at this gym, especially with their variety of fitness and rehabilitation equipment. I’m so thankful to be introduced to this Alaska club community by Vyvian! :)
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September 2023 by Jonathan Notario
Great place to workout. Sadly the pool is closed during the night, which is understandable. But lots if equipment and room to get a good workout in.
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September 2023 by Andre Gaskov
Don’t usually do reviews but felt it would be good to share. Shady sales team. just moved back to town and purchased a $20 guest pass the other day to access the club. A few days later At the Alaska State fair I was given a free day guest pass to access any club from Alaska clubs fair booth. I came in to use my guest pass and the front desk required me to check in with a saleswomen and the saleswoman told me it was policy that I have to be wanting to sign up for membership if I wanted to use the guest pass. She showed me no such proof of policy. Then when I asked for my guest pass back she refused to return it to me. Wanting to note I had been a member for 10+ years before I moved.
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August 2023 by Hannah Ringo
Great facility! JJ was very accommodating and helpful. They also have super cute clothes and swim gear. I will definitely return!
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August 2023 by Melodious Merri
Alaska Club has really gone downhill. They can't seem to keep workers due to minimal pay which affects the club. They are almost always out of towels in the locker rooms. There is obviously a need for family swimming but they are extremely limited on times and overcrowding the times that are available. The small pool is closed half the time due to camps and swim lessons. The hot tub is even worse. They are far overpriced for the availability. There are very limited options for family swimming in Alaska but I will not be choosing the Alaska Club.
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August 2023 by Emily Mehlman
I love the club-- great classes, instructors and services (great deal for a fantastic massage!). Unfortunately, the customer service is atrocious. Its incredibly frustrating and disorganized trying to contact people for help-- even tasks as simple as switching my email address or finding someone to help when you're actually at the club. I've also made it a point to sign up my son for swim lessons, but each time there are several classes cancelled (one month over half the classes!) another time, they told me I was at the wrong class after 3 sessions (I had asked 2 different staff members if I was in the right class). The teachers are great, but the club seems very disorganized.
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June 2023 by Eddie Johnston
Enjoy the atmosphere. Staff is friendly. Sometimes locker room floors are a little dirty.Ricky and Adrienne are awesome. Enjoy the morning group. Would be nice if some kind of shading or blind could be put on the windows in the cardio room. Sun is really bright when riding the bikes. The top third of the windows would be sufficient.
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June 2023 by Vittoria Helkenn
The Alaska Club South has been a great place to workout in general. Their classes, and especially the instructors, are really top notch! The rest of the gym is like any other gym in general. Things I don't like: the classes are very full, the gym is extremely busy and space is limited at best, parking at peak times is cut-throat, the young workers at the front desk tend to ignore you when you come in because they are on their phones or chatting, the locker room is shabby.This is incredibly minor, but the aesthetics at the south gym have always bothered me. Who picks those colors??? I favor the much sleeker East branch.The membership is very high compared to the other gyms in town but you have access to a pool and other things you wouldn't at other gyms. However, if you don't use the pool and other amenities, it just feels like the cost is too much. I wish they offered different levels of membership so you could tailor it to your preferences and not overpay.All in all, our experience there is good and I would recommend joining. Its a great place for families.
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June 2023 by Shawn Fraser
100% worth the money! I've been attending this gym for a few months, building a routine and trying out new equipment and techniques. The other members are often very helpful for spotting on weights and respectable through each workout area. The staff is always positive and helpful too, especially JJ from memberships! JJ was incredible on introducing me to the facility and gets things straightened out with accounting whenever I need to make changes and what not! GOAT Status
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June 2023 by Mike Goodwin
Been a member for 25 years. The South Club is convenient to my residence. The Club and Management can work better for the membership. Things like getting ice melt or grit on sheet ice on parking lot. Policing the men's locker room for open cameras, posted prohibited and keeping the under 21 out of older adult areas. Cleaning could be stepped up a notch as well.
