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December 2023 by J R
Great selection of stuff for birthday parties. Good prices
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December 2023 by Maria Dinkerbell
Don't select thier delivery service! Attempted to order balloons from this store because they advertised delivery service. Was told in-store that I had several delivery window options to choose from. They never said the balloons might not arrive or that thier "service" is actually just Uber. They attempted a couple times to send an uber driver and each time apparently the balloons we ordered 'wouldn't fit'. It wasn't the end of the world. At the end of the day they're just balloons. What is unacceptable is that the store would not refund my credit card for the purchase nor offer store credit. When I asked for a supervisor, who I knew was in the back, he refused to come to the front and instead made his employees deal with the situation with no resolution. Unacceptable. Do better. Zero stars.
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October 2023 by Annie Feliciano
Expensive but good , great customer service at the register
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August 2023 by LeToyia Erickson
Great place to stop and grab what you need, for last minute party planning.
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July 2023 by Lakisha Evans
For how big the store is the baby shower selection is small and it's all either pink or blue and the graduation selection was about 1/4 the store, which seems a bit overboard for me. Other than that they have a pretty good selection of other party stuff.
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May 2023 by Kim P.
We’ve visited this place many times, and the customer service here is awful! Always long lines with no one ever working the registers. Tonight, we went in and ordered a balloon bouquet that was advertised on their sign as $38.00. When they rang up our total on the register, it almost came out to $60! We asked about the $38 advertisement we saw on their counter and asked for, they said “oh those are premade. You can’t pick the colors.” We paid almost $60 for some balloons! Also, they made us hold the balloons as she filled each one up, and when I handed them back to her, I expected her to adjust them to make them look nice. But, nope, she just tied them up as is. I was shocked and disappointed. When we finally got done paying, I asked for my receipt but the machine wouldn’t print out receipt. We finally gave up waiting for it and left. The whole experience was a nightmare and I wouldn’t return here for balloons ever again.
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May 2023 by Kristyn Moret
If I could leave a 0 rating I would.I went in at 3pm to get 2 small balloons filled at the balloon order desk, where the employee said leave your balloons and I'll fill them in about 15 mins if you want to wait in your car. After hanging out in the store to follow the progress, who I assume is the manager said you have to pay for the helium first then we can fill balloons. I didn't leave the store till 4pm.I'm wondering why that was NOT communicated when I first walked up to the desk, yes the employee was with someone and was taking her time to do things right but she did NOT help me.Also the communication between the employees was very unprofessional and I thought was also not helping me to get out the door.
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April 2023 by Miranda Medlin
Always love this place kids love balloons and they have endless options for party supplies and favors
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February 2023 by Rani Smith
I wasn’t going to leave a review until the worker decided to make comments out loud on her way to help me about “leaving a 1 star review” & “call corporate” I made no comments to her while waiting for my pickup order (over 15 minutes) when there was 2 workers doing balloons when one could have left to help me at the front.. also she mocked the way I was standing as if I was having an attitude when again I didn’t even say anything to her and was very polite. Both girls just acted like they didn’t want to help me. Makes me not want to shop here if the workers are going to be rude.
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December 2022 by Deborah Barta
I went there looking for work anniversary decor and unfortunately did not find much. However there were lots of balloons options and I like that they group decor and other items by color and or themes
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December 2022 by Nellie Romero
Don’t shop here! Not only is it overpriced (Amazon is better) but they said they “deliver balloons “ NO THEY DO NOT. My sons 2nd birthday party was TODAY and not only did I get a call yesterday with an employee stating they couldn’t complete my order as was previously stated! So I asked for the simplest option. Today our balloons were set to be delivered between 1-3pm when we called the store at 230pm nobody knew where our balloons were as an Uber driver picked them up at 1:45pm when we called them back they stated there was nothing they could do as this was a custom made order. The lady was dismissive unapologetic and rude!! Btw they are aware of Uber drivers STEALING balloons yet they don’t warn customers don’t disclose that they hire a 3rd party to make the deliveries!!! Steer clear and use party world!!
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November 2022 by Joseph Gicewicz
Had the Halloween items we need for this season. At a price that was not staggering.Staff was friendly except for the 2 women that were filling up balloons. My young daughter knew that P.C. gave kids free balloons. I was not aware of this but she asked me if she could get one and I replied you may ask for one. She returned to me a little sad and I asked her what happened. She stated they wouldn't give her a ballon.I said well let me ask. I went to the ballon area and asked does P.C. still give kids a free ?. They stated yes, then I asked why would you not give my daughter a ballon? They both had that look of whoops .... busted...They stated they were just teasing I made mention they were a bit old to be teasing a child. Then they followed through by giving my daughter a ballon. Other than that small unnecessary issue the store was good. Lots of items to choose from. I recommend the store for your next get together.
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October 2022 by Jackie Deshields
Staff is rude and very slow; manager wonders around like a simpleton while her coworker slaves away she is rude and has no class- I purchased balloons and was told helium is included in price; however when I brought them back to be filled she said they were too busy too fill them and to come back the next day which is NOT helpful when my party is that day! Especially since it doesn’t take long to fill up a pack of balloons which were already overpriced! Will never shop here again. Poor customer service and bad attitudes is a deal breaker- so much for supporting local businesses!
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October 2022 by patricia wells
If you can't find what you need here as far as parties and costumes you'd better give up they have everything Awesome
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September 2022 by Jeramy Beltz
First I will say Kelly the store employee is the best person ever and her customer service is top tier. Now why I am 1 staring this joke of a company. I went in and asked for a large ballon delivery (over 500) for an important event. Kelly was helpful and at the time i didnt have everything to purchase and was directed to purchase online. Well first thing they kept putting my order as shipping to me not for delivery. So i did instore pick up with Kelly moving it to delivery once it reaches her. It didnt make it to her or the store. After no receipt and being told my payment went through I finally call back and guess what they canceled my order with out telling me. So now im out of balloons and the customer service line was apathetic and now I cant get my order. These people are horrible no wonder you dont have any staff. I implore you to shop local everyone these box stores dont care about us in Alaska.
