“Called randomly when I had a day off work to get an oil change. They told me they weren't busy for a little bit so I hurried over. They were already using the oil that I was going to request so that was a plus. Their staff was courteous and very informative, maybe too much but that's not a bad thing at all. They do all work in front of you as well and take pictures along the way and send you a detail report of everything about your vehicle to have for your records. I will be taking our other vehicles there in the future as well”
“Man who checked me in, and different man who checked me out, were exceptional in their customer service. The technician, however, reason gave lower score than 5. Lost a clip on air filter housing. At least he was honest about it when I asked (I watched it happen). Asked him to show me and he did. I asked him to call me if he finds it and I'll come back. I know these things happen, and it's a bummer, but he was honest about it and that helps keep my confidence in these guys. Hopefully they find it tho...”
7AM - 6PM
1950 Gambell St, Anchorage“My service at Quick Lane is aways excellent. Thank you Ann Hobson for your honesty and caring. Everything is performed timing with no surprises. Thank you again!”
“Love that place!! Did you know they change out headlights? Even the hard kind like up in the wheelwell. Bring your own bulb though. Very nice people work there. (The one at Dimond Mall) Always smiling. And they are more reasonable than the dealership!”
“I had incredible service this week at Jiffy Lube on Dimond—I called to see if I could get an oil change despite the fact it is tire change season and they said no problem. I pulled up and Antron greeted me in the most professionally wonderful way. He was exceptionally friendly and helpful—guided me to the right oil for my car, and after the oil change, reviewed everything they did with my vehicle. The service was expedient—Jiffy Lube got my vehicle in and out of the shop super fast. I will be coming back to to the shop just because of Antron and the super fast service!”
“Above and beyond just an oil change. These guys saved my @$$! Though I just had a leaky hose turns our they found a crack in my radiator AND my exhaust manifold!! Honestly life savers this crew!! A lot has changed as far as staff goes, and definitely for the better!”
“My son needed a part replaced on his car that needed a special tool we didn’t have. We asked the guys at Jiffy Lube to do it. They were polite and eager to help. They got us in right away and replaced the part. It was a quick fix. They didn’t even charge us, they just smiled and said “have a nice day”. Great guys, great service.”