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December 2023 by katya karankevich
This NAPA did me a solid with a used battery and I’m very thankful for that. Every time I come in here, folks are kind behind the counter. Sometimes they are busy and look a bit stressed but if wait your turn and be polite, they are always eager to help.
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November 2023 by lien nguyen
Customer service was not good. Idk if the ladies just had a bad morning but they were not friendly at all. If the roads weren’t as bad as they were today I would have taken business elsewhere.
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September 2023 by Scott “Taco” Ss
The lady's working the counter could be a little more friendly.
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July 2023 by Luke Greenough-Katzeek
I live on this side of town. I’ve realized that they really over charge on things like tools, oil, etc. if you go to lowe’s right next to Napa you can but a 5 qt of oil for almost half the price ($50+ at Napa, $28-30 at lowe’s) same thing with tools. They were charging upwards of $50-70 for a oil filter wrench, I went to Walmart and got the same type for $10. Fuel filter disengage tool was being sold for $40 where orileys right down the road was selling the same set for $13. Definitely look at other stores before you just go with Napa. In terms of car parts(fuel filter, oil filter, etc.) they are similar to their competitors.
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July 2023 by margie mayfield
If you need a battery for your car while traveling this is the spot for you!
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June 2023 by Shawn O'Fallon
They trick people by telling you you can pick up a product in 30 minutes. That does not mean they have it in stock and they won’t tell if it is or is not in stock. Second time I have had it happen. Last time I use NAPA.
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May 2023 by Tony Murrow
This is the worst auto parts store imaginable. No matter when you go in, a single, incompetent employee will treat you poorly while not doing what you need.Make a different choice. Any other choice. Autozone, O Reilly. I’ve never visited this NAPA without regretting the decision.
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May 2023 by Mike Hardy
Always have a great experience there .The staff always helpful and ready to help you keep your autos on the road.
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February 2023 by R H
You guys need to change your hours to a permanent time, every time I come here its closed early, wrong closing time on here and tape over hour sign on door…. Waste of time coming here
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January 2023 by Brian H.
Wow. Worst service I've had in years. Clerk had a terrible attitude, I was a bother to assist. We walked out. I hope her life gets better.
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December 2022 by Jon Wyrick
Need to stock Rotella 4w 40 synthetic..Other wise very good
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November 2022 by Brian Booth
Went to O'Reilly for $4 spark plugs.They tried selling me $14 platinum plugs. Did not tell me there were cheaper plugs available, only given the 300% more expensive choice. So I asked, why are the plugs so expensive, because they are platinum. I asked, "Are there not cheaper plugs?" told no ???Drove down to Napa, had no issues, no problems, offered all plugs, cheaper ones as I knew for $$3.99 ea. Saved well over $65.
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September 2022 by Ran Over
Very little stock on hand. Call ahead.
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June 2022 by Flow Ak
Napa is typically the most expensive and this store has the lowest inventory, however their location is great if they have your parts in stock
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February 2022 by Ethan A.
Pretty wild experience here today... I've been coming here for a number of years and I've never had an issue. Service has never been stellar, but not awful either, until today. I stopped in to buy a new set of windshield wipers for my truck. The girl who was "assisting" me seemed very put out that she was even speaking to me. I selected my new wipers and asked if someone could install them for me, this is something they've always done in the past with no fuss. Not today. The girl said she could, but didn't want to, so I said is there anyone else? She then grabbed the wipers and stomped out to my truck. She then threw the wipers on my hood as if this task was the worst thing she's had to do all year. She proceeded to yank on one side of my wiper arm so hard I thought she may actually break it. That's when I told her to stop. I don't know what's this girl's problem is but she is truly awful. There are at least a dozen other car parts places in town so this place will never see a dime from me again. Zero stars.