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“Alvin knows his products, services and he has great customer service skills. If you are looking to change your plan or buy new products, he is definitely the one to see. He is fast, friendly and knowledgeable! Kudos Alvin we appreciated your help so very much!”
“The wait time was less than 5 minutes which allowed me to view all the new products on display. The gentleman that I met was very professional and very helpful. The issue with my phone was, while complicated was resolved. Unbelievably, to my surprise, the gentleman at no time indicated that it may be best for me to consider replacing my current phone, thereby resolving the problem. Thank you all for ensuring that your personnel focus on helping, rather than selling.”
“Great store and great affordable plans.
More than half off AT&T, their parent company. Patty helped me switch over today, and she was fantastic-knowledgeable and great customer service skills. Thank you!”
“Amberly and the store manager were quick to help, attentive, solution oriented, and so patient with resolving my concerns and questions and getting me what I needed. Their training really shined through with how well they handled my requests, i am so impressed! Amberly took the time to completely set me up with a new account, a new phone and answer all my questions, thank you guys!”
“Dale was the person who help me and my brother with porting their number over from another carrier. Was very welcoming and explainable over everything. We came here because other location(DiamondMall) was horrible send us away and not want to help us at all and was super rude. Recommend this person for help at this location.”
“Had a super easy and quick experience with this location!! We were helped by Liz and Dylan, who were both knowledgeable and super friendly. They made everything a breeze :)”
“Afrah assisted me with getting a new phone and she was so helpful!! Very knowledgeable and overall super kind and pleasant to chat with while waited for the downloads to finish. She made sure that everything was working appropriately with my new phone before I left the store. She’s great :)”
“The ATT customer service is Cody at the Dimond Center he is one if the best and i am very loyal to him i can go in to the store but i try to go mid afternoon as i have been using him for the past 6/7 years and he is so knowledgeable about the phones and being a computer Geek i want to know everything about the iPhones, he is extremely knowledgeable about iPhones and Androids”
“There were these 2 young gentlemen who helped me last Tuesday very helpful in getting my phone numbers ported in from at&t. Angel was a very kind worker and got me a good deal on some stuff for my phone. WAY more helpful than the people from diamond. If you want a better experience, come to THIS store.”
“Before I visited the store where I purchased my new phone I would have given AT&T a hugely FAILING grade. I walked out of TWO previous stores because I couldn't get the attention of ANY rep....simply awful. And I walked out and even though I had LOST my phone and needed a replacement urgently. So Jacob at the C street and 48th AT&T saved your reputation.”
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“I had a great experience and the work was professionally done and all of the staff were extremely courteous. I had 3 iPads and one phone. She was fast and very good”