February 2022 by Andrew H.
Well, the service here has taken a massive hit.I needed CO2 filled and I came in, and they had a long explanation for why they couldn't do an exchange. So they took my cylinder to fill it and told me they would call me the next day, they never did.I ended up calling them every other day for almost two weeks.Each time, they had a new explanation for why it wasn't filled. Many times they told me they would call me back, they only called me back once, when it was finally ready.When it was finally ready, they charged me $44, which is higher than the $25 (see previous review) I have paid many times in the past. They said it was for a hazard fee....I asked if the hazard fee is new? They said not really. I dug through my phone to show them my $28 receipt, they then magically gave it to me for $32...but still couldn't explain why they were going to charge me $44...or why they were charging me $25 other than "prices go up on things, I guess".The whole process of picking the cylinder seemed confusing to everyone involved and took up almost 20 minutes of my lunch break. I would hate to see what this place is like when there are more than two customers.
