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February 2024 by Bethany Rosenbaum
Called February 1st at 8:30am and they instantly answered .. I had my dryer go out , gentleman asked for a picture of the inside of the dryer door to make sure he would have the correct parts.. gave him this information and he said he would call when on the way …He called when in his way and showed up promptly.. he went directly to work and made sure to tell us each step he was doing .. very efficient and quickly fixed .. I was impressed with the quality and price … I didn’t even get behind on doing laundry as it was fixed and going in the same day ..would recommend them to anyone…. Thanks again for the wonderful work ….Beth Rosenbaum
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November 2023 by Scott McMurren
These folks have worked on our dishwasher and washing machine. They show up promptly and fix stuff that I have no idea how to adjust/mend. Two thumbs up!
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May 2023 by Liliana E. Katz
Good customer service! But extremely expensive. I had a leak from the dishwasher vent, he replaced the tube that connects to the garbage disposal all of that for $200 dollars.Service: Washer/dryer repair
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March 2023 by Robert J
They had the part I needed yes it was marked up and it's prolly cheaper online but I needed it today. Friendly speedy service and some tips on installing. No refund on parts. I will use again if I'm short on time.
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January 2023 by Joni B.
We (were!) regular customers for years, when this local business was on Fireweed. Brought in an older (but certainly not ancient) Hoover vacuum cleaner to be fixed, since we had good results with K Appliance before, with repair work. After a few weeks of waiting, K Appliance had to be called, since we had not heard back from them, even though they said they would call. We were told that K Appliance was waiting on parts. Okay. We waited another few weeks, then stopped in there after being told that we would be called, but were not. Got the still waiting for parts reply filled with excuses. This went on until 3 months had gone by. 3 months. So, one last visit in person and we were told by K Appliance that they were waiting for the parts to be MADE. What?! We told them to keep the damn vacuum. We then went online to purchase a replacement vacuum on the Hoover website. It will be here in a few days. G'bye K Appliance. Doesn't look like the customer is number one in your book.
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January 2023 by Alas ka
They told me a replacement part was coming but would take awhile for it to arrive. They enacted their 30 day no return policy and stole my machine. DO NOT DO ANY BUSINESS HERE. Rip off!
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January 2023 by tbear44
They totally ripped me off for $30 for advance payment to repair my carpet cleaner. Then they kept it and I couldn't get it back! They won't even let you in the store!!
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December 2022 by Rick W.
I went in with my vacuum to get it fixed - was told they would look into it to order a part but I would have to pay $20 then they would call the manufacturer. I never received a call so I went back in - they said for me to bring the vacuum in- I told them I did initially . So couple days later I brought the vacuum in again they said they can order the part but it would be a different color . I asked th'em how come I payed money and never got no call . They couldn't answer the question- they said they d call the manufacturer again - couple hours later they called and changed the story saying the manufacturer don t make that part again ! I asked for my money back and they said it was non refundable! Stay away from this place - dealt with them for a month and cost me 20 dollars for nothing- bunch of crooks operate this place !
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August 2022 by David nelson
Was able to get my oven fixed sameday. with parts they had on hand
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June 2022 by Van Strebe
Great customer service and had the part I needed. The guy went even above and told me that the coil part I was getting didn't come with the spendy assembly part. Would recommend. 6/5
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June 2022 by Casey McDonald
Andy came and took care of an issue with our washer. He was professional and kind. Out of 5 businesses that I called they were the only ones who could squeeze me in for the same day! Quyana for your help!Service: Washer/dryer repair
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June 2022 by T.L. T.
Talked to them on the phone about an appliance, drove 18 miles, turned away because of no mask. Dipsticks could have told me the policy when I called. If your business requires it, stop wasting time. Tell the customer before they drive.
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April 2022 by Joy Erskine
He was able to help me right away. He was Knowledgeable and professional. I will definitely call him again with my next repair.Service: Dishwasher repair
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April 2022 by David
They did a great job communicating and showed up on time. Ultimately my fridge could not be repaired but they were easy to work with.Service: Refrigerator repair
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January 2022 by Robert Thomas
The technician from K Appliance was wonderful. He was on time and very professional. He certainly knew how to fix the burner on our stove. I had some other questions regarding our stove and he took the time to explain the problem. I will definitely use K Appliance again for any repairs that our appliances may need.Robert R ThomasService: Stove, cooktop & oven repair
