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November 2023 by Morgan Veazey
Store is extremely disorganized and lots of shelves empty. Stood in line for almost an hour because there was only one cashier, excuse was “the manager was on vacation”.
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November 2023 by Betty Newsom
Didn't have the item I went for on the shelf, not all inventory was on shelves. Check out long took way to long, only two people working registers, the check out line was the longest I have ever seen it. With holidays coming, gonna get worse.
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November 2023 by Barb Yanoshek
This is a very clean and organized establishment. I do need to point out that the poor woman cutting fabric needs help to handle all the people in line. Luckily, she is very good at what she does and kept the line moving. She had good spirits and personally helped me, a non-sewer.
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November 2023 by Lewis R
Nice and helpful employees, they have a large selection of arts and crafts
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September 2023 by Destinie Lowry
This place has really gone down hill. Phone number is not in service, their hours do not reflect truly online. Trying to get a pick up order- forget it. Only one cashier working at a time and the line is crazy. Definitely sticking to Michaels.
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May 2023 by Kim Hubert
Good selection and prices. Busy place. Need to know the cutting process
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April 2023 by KatieRose Radford
Incredibly rude staff. From management to the rest. No one wants to help. I have been there several times. No one greets or is willing to help. Every interaction seems to be an inconvenience. Super sad.
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April 2023 by Elizabeth Jefson
Great prices for reasonably good fabric. Love the selection, and rarely leave without finding what I want.
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March 2023 by Jennifer Ticknor
Enjoyed our trip to the "Big City" love this big beautiful store. Customer service is above and beyond. Thank you
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March 2023 by Zoe Funk
I went into the store yesterday to buy some product. I had looked online prior to coming in and it showed the product I was looking for was in stock. When I arrived I looked around myself for a while, passing many staff that offered no help, and eventually gave up and stood by an employee speaking with other customers (or possibly managers? I couldn't tell)... They continued to talk and never acknowledged me so I went to find someone else. When I spoke to this young woman at the fabric center she told me that they did not have what I was looking for and they stopped stocking it after COVID... I was confused by this because the website, again, said it was in stock but it could have been wrong so I went on my merry way.After getting home I looked again and was able to order the product I was looking for, for store pick up, from this location! So I was obviously confused but went to pick up the order... There must have been a shift change because there was then new staff at this time. I picked up the item and mentioned the discussion I had earlier with the person currently helping me, explaining my frustration and they said they didn't know what to say really. I laughed it off, trying to be casual about it and then asked them if they had any more of this product and they literally said they couldn't tell me where this product was located in the store... and they said they didn't know *shrug* Don't get me wrong like I understand being nonchalant at work or having a bad day and what not but it seems their entire staff just does not care about anyone lol... Overall, no one was mean they were just extremely unhelpful and extremely nonchalant. And I am not someone asking for the world to revolve around me, I am just asking for I don't know, the bare minimum? I mean if I came into a store twice in one day and not a single staff person asked if I needed help with anything (keep in mind the store was basically empty both times I was there and there was at least 3 people on the floor)... I feel like that says a lot lol. Anyways, hope someone finds this helpful. Next time I will make a trip to the valley, honestly.
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February 2023 by Laura Sheldon
I live in a small village so come up to Anchorage to get escort my sister and I love going to Joanne because they have everything Joanne's and Juno is for the birds cuz it's they don't treat you right and here in Anchorage day doing excellent job in taking care of you
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February 2023 by Sierra Young
This is the fanciest Joanns I’ve ever seen. The staff were very friendly and helpful.
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January 2023 by S. Lynn W.
Love the size of the latest location (across from midtown New Sagaya).. The employees are extremely helpful and since Michaels has seemed to reduced the types of individual scrap/art papers, that's a not a problem here! They have a little of everything. To Asya who wrote in about finding Alaskan yards, you may want to try a specialty store for Alaska made products. Joann's is more of a national chain. Love this store!
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January 2023 by S M
Great store layout, lots of good after-holidays deals especially on storage and bins. Had a security guard at the entrance which was a bit weird, and the checkout had connectivity issues, but overall a great way to spend an hour.
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January 2023 by Kandus Lee
I Usually can find pretty good deals if i pay attention to the clearance areas.
