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September 2024 by jokerxcore
Waited for over 10 minutes was completely ignored by the entire staff not even a hey we are a little busy we will be right with you nothing at this location will be telling everyone of my friends and family to avoid this location.
So rude
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July 2024 by Jake Campbell
Filed my taxes in April. Come to find out the paperwork was NEVER submitted. Only found out because they called my wife and I for their payment. Payment for work they never did! Now they wasted 2 months of my time and have absolutely nothing to say for it! Not even an apology. Have never been treated this poorly and would highly recommend staying always from these locations
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June 2024 by Richard Zifko
I always give everybody the benefit of the doubt and if people are having a bad day I get it. With that being said, my wife and I asked Tony Crider some tax questions and patiently received his answers. His demeanor was a little off and he acted as if we were inconviencing him by kindly asking for help and what to do with certain business related questions. I perceived him as being rude and crass and he turned away business with passive aggressiveness due to some reason i wont fully understand. I wouldn't recommend this tax service, also I suggest giving your support to another local tax service that appreciates Alaskans helping fellow Alaskans.
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May 2024 by Jacqueline Rowley
Incredibly disappointed with this service. I have not been able to get ahold of the H&R Block CPA, Danita Parker, who was in charge of filing my taxes. She told me everything was all good on April 15th, and I had follow up questions, but she ghosted me. I have sent dozens of emails, and tried calling with no response. I never received confirmation if my taxes had been filed or not. I received a follow up call that from an H&R Block associate today... I was informed my taxes weren't filled, no extension was filled, and that I'm accruing penalties, of which I was not made aware. Would never recommend this company to anyone!
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April 2024 by todd oconnor
Tax day and their unable to help this is why america is devolving
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April 2024 by Maurice Bailey
Prompt professional service.
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April 2024 by Carlette Ratcliff
Mr. Anthony Crider (Tony) prepared our taxes for a few years. Every year is more knowledgeable than the last. In addition, he is professional, sufficient, proficient and very kind. He actually cares about our family.Thank you.Mrs. Carlette and family
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March 2024 by Dana Oxereok
I went over there to do a walk- in and they had refused to help me even though there door says wake- ins are welcome.
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March 2024 by Daniel Webber
Horrible experience and customer service. Waited for a video call and the hr rep was late and never called and deleted all the documents in my profile. Plus they are extremely overpriced! Turbo tax is a better option.
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February 2024 by Alice McKechnie
I trust H&R Block with my taxes and I value the insurance they offer. I believe the preparers knowledge is up yo date. I started a business this year and my preparer, knew exactly what to address to get me the best deal. Thank you to Shannon at Denali St. Office.
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February 2024 by Julia Bennett
Shannon Loffer was amazing and I recommend her to everyone I know !
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February 2024 by Doris Sugak
Steve Major was awesome
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November 2023 by Irina golia
I have been with H&R Block for 3 years. They were my first choice to do my tax with. I have had no problems with H&R Block since.
My appreciation goes to Crystal from H&R Block!
I would recommend them!
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November 2023 by Rice Cake
I am super grateful for Ms. Shannon in helping me. Super friendly and I would recommend!
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October 2023 by Cinna Bun
I am super grateful for Ms. Shannon in helping me. Super friendly and I would recommend!
