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September 2023 by Adam Turay
I’ve never felt the need to leave a review for anywhere but I thought it’d be best to let everyone know if you go to great clips 25 mins before they close they’ll passive aggressively try and get you to not sit in this was my first time going there and the women behind the counter could of taken ten minutes to cut my hair but seemed more interested in closing all I wanted was a quick trim I didn’t get a smile from the women till I decided to just leave which makes it worse so watch out it seems they close at 6 but in reality it’s 5:35 for walk ins.
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August 2023 by Lucia Chavez
First of all, the wait time is astonishingly horrible as they only have 2 employees cutting hair. I had to wait over 2 hrs. The third employee was being lazy and didn’t jump in to help cut hair. When I saw that the Asian lady was about to cut my hair, I cringed. She is a very rude woman and always insults my hair to my face. She always says that I have dandruff when I don’t and says that my hair is dry when it isn’t. It’s very insulting and I don’t care if her culture allows it- I am American and it’s considered disrespectful. Then she pressured me to buy their expensive products. She even tried to pressure me again by having me look at the products with her after I said NO. I pay for her services and even tipped her well. Then I get home to see that the trim was so UNEVEN! I’m so disappointed and didn’t want to call or return to the salon because of the horrible wait time. I will never return.
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August 2023 by Michael Cleveland
I visited this store once before in 2022, and had the same stylist this year in 2023 and received an spot on haircut with a simple 5 second glance at an image of the haircut I wanted.
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August 2023 by The Hoffman L.
20 minute wait turned into hour and a half. Lady spent more time worrying about the other people in the store then she spent on my hair. it got to the point I just wanted to leave. I asked for an inch and half she clipped a couple times around and left it the same length in back. I will never be coming to a great clips again. The customer service has gone downhill so bad it's not worth it. I can do better myself and not waste 22$
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July 2023 by C A
Terrible! I'm now left with an ugly haircut that I have to cover up, and just like another reviewer said, regrets giving a tip out of habit. 'Satisfaction Guaranteed' (as stated on the receipt)? Not! The owner, "Sr", didn't respond for over 2 weeks (until prompted by my inquiry to customer service and each time after), she then gives me the run-around and says she will supposedly refund me on the condition that I drive all the way to muldoon even though my haircut was done at old seward/dimond location..ridiculous (the receipt I emailed to her has all the details to easily process a refund), I have to give a one star to post but wish I could give a negative instead.Update: Her and her generic response is such a joke! I just explained that contacting her by email went nowhere and still. Just throw your money down the toilet instead of going here. We'll take our business to a deserved professional hair salon for sure.
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July 2023 by Tyler Hodgson
Service was horrible. I was nothing but respectful and polite in my manner, trying to explain the previous note in the system was not exactly what I wanted. As I tried to explain what I did want done, the stylist threw a complete temper tantrum and said she could not do my cut and demanded someone else do it. The second stylist was not much better. Word of advice to Great Clips, don’t have employee’s who personally insult the clients… just an experience I wouldn’t believe if I hadn’t gone through it myself. Don’t go to this great clips.
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July 2023 by Denise Rader
No matter where I go, whatever state, I always get a great affordable haircut!
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June 2023 by Windy Lightning
The lady who cut my hair did a great job. I booked online, and was service was efficient. My hair dresser who does my coloring even complimented my hair cut. Great job. ?The left is Before. The right is after.
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May 2023 by Anthony L.
There isn't to many up to date reviews so let me help you! Half of the staff here is great and does their job well! the other half is garbo, so you have a 50/50 shot of getting a GREAT haircut or a TERRIBLE haircut for the same prices. I mean, I used to cut my own hair and it's genuinely upsetting that I feel I can accomplish a better haircut on myself and I'm not even trained. Everyone including the workers are going to wonder which half is the bad half; If you think your part of the good staff - you got that right! If you think your part of the bad staff - you also got that right!
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February 2023 by Christine Anderson
Clean&very fast getting in!Great hair cut by Ginger&fun to be in her chair!!!She was off &still took us!
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February 2023 by rachel
Okay so I am sitting there, get my hair down, layers also. The lady slowly blow dries my hair, doesn’t brush it out. She immediately takes off the gown and says “ okay are you paying.” I walk away to the other station where my sister is. She then walks to her co worker whispers something under her breath then they laugh and I make eye contact. She then says i’ll tell you later.Your employees are disrespectful and very judgmental. ??♀️ Why I am saying they are judge mental because I had my 2 year old sitting on my lap because he wanted his mommy. She had the audacity to say “ wow you had your son at 18”Let alone she didn’t finish my hair.Services: Haircut
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January 2023 by J S
Very friendly. Not too many options for haircuts these days. Glad they are still in business. Long wait times. Use their app/website to check in.
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November 2022 by Master Decker (Exposed Alaska)
While here, my 3 year old daughter was being a bit out of hand. Jennifer offered to seat her and give her a "haircut." This was absolutely freaking phenomenally awesome.By Jennifer pretending to give my daughter a haircut, it calmed her down immensely. I can't say thank you enough Jennifer.I felt bad that I didn't have much cash on me but gave her the $4.00 I had on me.Services: Haircut
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November 2022 by Chris P
Hair stylist kept critiquing me and was passive aggressive in her comments. The worse great clips experience I’ve had in awhile. Makes me want to look for a barber shop. I regret leaving a tip and just did out of habit.
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November 2022 by Alicia R.
Fast and cheap place to get a trim. Anymore haircuts are expensive Just check in on their app
