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November 2023 by Sarah Jean “Activist” McCabe
I'm not worried about professionalism, more so about a previous haircut. I asked the hairdresser to leave the length of my hair PAST my shoulders. She began the haircut, and by the time she asked me what I thought so far, my hair was shorter than I asked. I would have said that it was too short, but at that point, what was the hairdresser going to do? Magically grow out my hair to where I wanted it? Jeez.... please pay attention to what your customers say. Recently, though, they did a much better job at styling it the way I asked.
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November 2023 by Serena Stout
Walk In, Sign in, there was a waiting list, but the process was clear, and I was able to go run tasks and co.e back. They texted me when my appt time was 15 mins. out. Great hair stylist. ? asked me what I wanted and then gave me the right cut. Friendly and fast.
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November 2023 by Kassandra Dragon
No one answered the phone. Went in person. Pre-calls require an account to their online system. Not helpful for out of town people.
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October 2023 by Shannon Pennington
Miss Maria rocks!!! She took time to listen to me and showed me how to work with all the cowlicks I have. The experience she has is a asset to the company that has managers more focused on cranking out clients. The manager in charge kept coming over asking if everything was ok, tried to tell me how I come in alot, when I spoke up an told her it was my first time ever there she insisted on trying to tell me different. I think I would know!.I spent 40 min there. (I has in a huge time crunch with a work). The last 10 min or so of the entire 40 visit, the acting manager came over 3 times hovering around right up to paying my bill. The lack of respect that woman has for Maria, who did an amazing job with an apprehensive client, is irksome. My rating would be a 1 star based on her.Maria, however, deserves 5 stars!!!! I will continue to seek out Maria's services!
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October 2023 by Paula Collins
Using the app is fantastic. They text you 15 minutes before. Love it
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October 2023 by JJK Vinas
Their hair measurements are so off, I asked for half a inch and they cut off like almost 2 inches off
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October 2023 by Rob Stapleton
Fast, courteous, discounts and they appreciate our business.
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August 2023 by Linda Stoltzfus
Very happy with my haircut this past Monday. I had a butchered haircut several months ago (NOT at Great Clips) and still growing out. Stylist cut the lower part and left the top to continue to grow as instructed. Great cut!
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December 2022 by J S
Pretty consistent haircuts for the price. Hats off, literally, to the stylists that stuck it out through the pandemic. Your craft and snipping skills are greatly appreciated.
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November 2022 by Phyllis Allen
Vladimir was my stylist with complete perfection. He listened to wants and created it. Everyone was polite and professional.
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November 2022 by Ben Wernette
Horrible customer service. Checked in online and the girls were a j****
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November 2022 by Tresa Neece
Check in through the app because the person taking my info seemed irritated by having to put my info in the system. Spelled my name wrong after I told them how it was spelled. I understand that they were busy and they still had a person in the chair but a smile goes a long way. My hair stylist was fantastic she was engaging and made sure I knew what I wanted for my haircut.
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October 2022 by Matt Sanders
Online check-ins are a joke. The app check in doesn't work. 2 hour wait time. Store refuses to answer phone. WAFJ.Reminded me why I stopped coming here a couple years ago- they butchered my hair and they had to end up shaving it all off with a #1... They didn't make me pay for the haircut at least.
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August 2022 by Matt N.
They don't want to serve Native people. When you're line they will serve white people first.
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August 2022 by Shanna Henninger
I've been with Laurie since 2006. She's ALWAYS been amazing and has NEVER used scissors on my hair! She's a God send! ❤️
