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August 2023 by evelyn cavins
Having purchased a small tree for a new house asked the staff if they could plant 7 1gallon peonies for me. I said yes to the fee of $400as I am not a local resident and have no tools here. Seemed pretty steep to dig 7 one gallon holes but I needed the help. After planting I asked the two workers to spread 6 sacks of mulch around the 3 x 6 planter bed. They did. It took less than 10 minutes. I removed the trash to their truck as the mulch was spread. NO more than 10 minutes. Maybe even 5 minutesSo I get a call that says the workers did more work than was expected and they wanted another $170 to cover extra work.$85/ hour for 2 men.I know prices are high everywhere. But this gouge is really just too much. Really? $170 for les than 10 minute?I will never shop here again. The greed is just too much
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July 2022 by AnythingaboutLIFE
We are disappointed with them. We went for an estimate and said we would be on waiting list and will call us asap. The girl that was in reception seems like she doesn’t know what she’s doing even with simple question. In Short, after a year of waiting, still nothing from them. We even called them 3times and yet zero email. We have a big project for them but we’d rather spend our money with other company. I don’t think a simple answer weather you can do the job or not is hard.Services: Landscaping design
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July 2022 by Walter O'Hayer
Great plant selection with a wonderful layout for walking around to find your perfect plant. Love the return policy too!
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September 2021 by Isaac Taylor
A quick look at the reviews and it seems I am not the only one treated with disregard. I came to Faltz to hopefully get an estimate on quite a large project. I came in here June 2021. Stopped at the office and requested an estimate. Filled out their form and was told I should hear back within 2 weeks. 3 weeks later nothing. I stopped by their office again in late July 2021. They didn’t have my form on file? I filled out another form yet again for an estimate. And was told the same thing. We should get a call within 2 weeks and if not for me to call them. It’s September and I haven’t gotten any contact. It must be a good problem for Faltz to be so busy not to be taking any more jobs or even estimates but this type of service makes me never want to spend money here. And I tell all my friends and family about the unresponsiveness from Faltz.
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June 2021 by Patrick Muller
In 2020 we had an estimator schedule to give us an estimate on landscaping and water feature and the estimator never showed - no call, no show. This year we thought we would try to give them another shot at estimating a retaining wall job and we were told that the estimators were booked out until beginning of June and to call back then. That doesn't make sense. If I call back then, the estimators could be booked out until the end of June - a neverending cycle of call and be pushed back. We will never do business with Faltz again. "Fool me once, shame on you. Fool me twice, shame on me." My trusting in this company was its Faltz, not my faults!
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June 2021 by Robert Landers
They had a wide range of landscaping products and cool trees but none of the ones listed on their site that I was looking for. They do have some super impressive 10ft tall column apple trees but they were definitely priced accordingly.
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May 2021 by Chad Bouchard
Very disappointed with this company. I contacted them mid August 2020 and was told that I’d be placed on a list and an estimator would contact me. No response. Another call was placed weeks later. Again, no response. A third call... no response or word from an estimator. Emailed now in spring 2021, and yet again...no response. They seem to do quality work from photos on their website, but their integrity and professionalism are seriously lacking. My money is best spent elsewhere for a landscaping company who at least returns messages.
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July 2020 by keiki k.
Great selection! Great quality. Coming in for great deal on boulders and gravel for DIY fire pit Just wish they were open on Sunday.
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June 2020 by George S.
Bri and Ned were both extremely helpful. Great service end to end. Great selection of gorgeous trees and solid advice on what to plant. They took the time to look at photos and dimensions of our project to make sure it would all work. Highly recommended.
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June 2020 by Janet Delfino
We highly recommend Faltz. Last year we purchased 9 barberry hedge plants, 9 cottoneaster hedge plants, 2 mini blue spruce evergreens, 1 lilac and 4 hydrangea bushes. All are magnificent this spring. Lots of credit goes to the staff who steered us away from plants that would not work well for our lot, one part of which has Northern exposure. This year we purchased a cherry tree and a gold cone juniper. They deliver, which is great. Simply nowhere else in town has such an amazing selection, not to mention all their planters, garden art and water features. The only thing I would do differently would be to get our names in for spring pruning before May, which is when we called. They have many customers.
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June 2020 by Chantele A.
Great selection of garden statues! We got this awesome Native American man to sit in our garden. They also have beautiful trees. The staff was very helpful and friendly.
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June 2020 by K S.
Faltz has a great selection of trees and perennial plants, all in very good condition. I was surprised with the variety of lilacs they have to purchase. We had great assistance with their "tree guy" who helped us select three trees for our property.
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May 2020 by David T.
I've had a great experience every time I come to Faltz. The customer service and selection is the best I've seen in Anchorage. I would recommend coming here first!
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May 2020 by Carol W.
Great stuff and the help in the garden was outstanding. HOWEVER the checkout was slow, bungled, and people were not taking their turns.
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May 2020 by Kimberley L.
I love doing yard and gardening projects and Faltz Nursery is always my go to for decorative rocks, perennials and shrubs. I have been using them for several years and have always been pleased. They also honor the warranty in those rare instances when something hasn't survived an Alaska winter. I highly recommend Faltz Nursery!!!
