Builders Millwork Supply is highly regarded for its exceptional customer service and quality products. Customers consistently praise the staff, including Mike Gorman, who is noted for being polite, patient, and helpful without being pushy. The team is dedicated to listening to customer needs and providing great suggestions, particularly in kitchen and bath design, as highlighted by designer Catherine Bliss. Even when faced with challenges, such as billing confusion or incorrect orders, the staff members work together to resolve issues quickly, ensuring a smooth experience for customers. Many reviews emphasize the fast turnaround time for orders, which is less than a week, a significant improvement compared to other suppliers. Clients appreciate the quality of custom orders, including doors and trim, often noting the great prices and free delivery. Builders Millwork Supply is recognized for its commitment to customer satisfaction, with staff like Jeff and Rick taking extra steps to ensure every detail is managed and any problems are addressed promptly. Overall, Builders Millwork Supply stands out as a reliable choice for home remodeling needs, with a focus on quality service and products.
Catherine Bliss is a magnificent kitchen, bath, and laundry room designer. Always helpful, always cheerful, and so easy to work with (even when things came in wrong or damaged).
June 2022
Big thank you to Ben and his team at BMS. I custom ordered our tri panel shaker doors, window/door trim, and floor trim for our Rec room and entry way remodel. Quality products at a great price and free delivery! Ben always kept me updated on my door order as well. I highly recommend them.
June 2022
Always have the product for any project and have windows and doors to! And always great customer service.
