Apple Anchorage 5th Avenue Mall offers a delightful shopping experience for customers looking to purchase Apple products. Visitors have noted the fast and efficient service, with no lines and friendly staff always ready to help. Employees like Jey, Deloris, and Jeryck have been praised for their patience and thorough explanations, making the buying process smooth and enjoyable. Customers appreciate the knowledgeable and pleasant demeanor of the staff, who go above and beyond to assist with any issues, whether it's buying a new phone or fixing an old one. Overall, the store is recognized for its great customer service and a welcoming atmosphere, making it a popular choice for both locals and visitors.
Worst apple experience ever. Being unattended for 20 minutes. Finally I went for help. The specialist left me for another 5 minutes. Then a guy came and just asked “so you want a iPhone, what’s the one you want”. Never let me ask any questions
June 2026
10/10! Got my MacBook situated and all my questions answered, they were super fast especially considering I was a walk in
May 2026
I’ve used this Apple Store for both purchases and multiple repair/replacements over the last couple years and have always had a good experience. Went in today for a replacement phone case and the staff that immediately greeted me also took care of the exchange for me super quickly.
