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September 2024 by Tommy Harris
Because of customers' parking in the loading zone, I had a hard time loading my lumber. Please enforce no parking in the loading zone.
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August 2024 by Gabby Garcia
It's aight, mainly go for plant sales but anytime I've needed help, it's taken 40 minutes to get anything done and there's always a goose chase
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August 2024 by DJ Jones
They Have scary…
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August 2024 by Michael Miller
DO NOT ORDER ONLINE. You can go to the store, shop for what you need, take a restroom break, sit at the patio furniture display and call several of your old friends and catch up, lay back take a nap, wake up, check yourself out at a self checkout, and still get out there quicker than if you ordered online and waited for someone in the Wetumpka Lowe's to get your online order ready.
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August 2024 by Lesha Channell
Lowes sucks.
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August 2024 by Betty Zubritsky
This morning I had to stand at the paint counter and yell for help for 10 minutes. 3 weeks ago, I had to stand in flooring and yell for help. The employees seem much more interested in chatting with each other than assisting the customers that pay their wages.
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August 2024 by Kim Jordan
The staff was very patient and helpful
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August 2024 by Bud Byrnes
I would give negative 5 stars. Really mean and rude employees. Do not shop at this Lowe’s!!!!!
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July 2024 by Ken Allen
All good.
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July 2024 by Wanda Whitehead
We visited Lowe’s in Wetumpka, today looking for a washer. An employee, Albert, in appliances asked if he could help us? He answered my questions and was very informative about the washers. Once I made my decision, we had paperwork done and out in 30 minutes. Albert made the process quick and easy. A valuable employee.
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July 2024 by John
Dont buy appliances from here. There extended warranty company is worthless. No help at all.
We bought the new 2 in 1 washer dryer combo and 4 months later the machine wont dry and we have been in circles with the warranty company and now they say they dont make the part for a 2023 combo washer dryer.
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July 2024 by Michael Quates
Never ask anyone to help you. They will hide if u need help. The managers are worthless. Go to home Depot in Prattville for better stuff and better help.
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July 2024 by Grover Wedgeworth
This is my third time using the online ordering system at Lowe’s and having major issues each time! The only reason I gave 1 star is because you cannot give zero stars. I ordered 10 bags of pine bark and received a-text my order was ready. Parked at the pickup spot, checked in online and 30 minutes later still did not have my order. Went in to the service desk and was told to pull down to the garden center loading area. Another 30 minutes pass and an associate comes out to tell me they do not have the pine bark in stock. I told him I received a text that it was ready for pickup and he said yes, they pulled the ticket a completed because it was down to the time limit. Asked him to cancel the order and he said he couldn’t cancel but would have to process a refund to my card. This Lowe’s has the worst customer service in the whole State. Lowe’s owes me one hour’s worth of my salary for wasting my time!
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June 2024 by Bill Stewart
Pick up a few needed items and was in and out
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June 2024 by Living Dead Girl
Love the garden center !!! Great prices and wonderful attitudes