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June 2024 by George Frank
Very poor service Young man who I suppose is the manager seemed to be doing his best but he seems to be fighting a losing battle . If it was my money in there instead of my mother's I'd be gone from there ASAP!!!
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July 2023 by silverio Rentería
Fast and safe
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March 2023 by Brenda Valdovinos
Hardly ever do google reviews. However after visiting the Vestavia branch today I came into an encounter of the office manager trying to belittle and talk down to an employee in front of everyone even though the employee was respectful the whole time. Wells Fargo needs to do better.
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February 2023 by Heather Massey
Terrible manager
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January 2023 by C M
God bless the poor tellers that work here because the manager is an awful person and worse manager. I have first hand seen the way Catrice Taylor talks down to her tellers. She sits in her office all day and almost never helps customers who need a banker. The only time she will take a customer is if the district manager is there. There is a reason this branch can’t keep employees, she runs them off, but Wellsfargo clearly doesn’t care considering they still have her as a manager.
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October 2022 by Gary Peterson
They provide notary public services, but they don't apply to personal Wills.
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February 2022 by shanna ferguson
I own a small business and bank with this establishment. I also work for another company which I have to use a different bank. The other bank no matter which location you use always seem like they hate their job and are very prone to mistakes on cash handling. I had to visit both banks today. Thanks for being the best!
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October 2021 by Michael A.
Even though there are several very bad reviews I like this branch very much. The staff is nice and helped me out very well.
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September 2021 by Michael Axtmann
Even though there are several very bad reviews I like this branch very much. The staff is nice and helped me out very well.
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July 2021 by Joanna Bradley
Do not go here if you are on a hurry. They are so short-handed that they have to close the drive-thru. They are pleasant but you need lots of time.
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May 2021 by Marc-Cameron Kossow
You’ll receive better customer service in a third world country then at this branch. Absolutely pitiful.
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March 2021 by Elrica Brown
Service was fast and the teller was very pleasant. The branch manager also followed up with me about my experience within 2 days to ensure that everything went smoothly.
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July 2020 by Naser Naser
among all banks i had accounts with wells fargo turned out to be the worst out of all. And among all the wells fargo branches, the vestavia one is definitely the worst. Stupid policies for this branch alone are ridiculous, cash deposit limit of $2k at the drive through? Why? All other branches of wells fargo and all other banks do not have that non sense. If we are talking about a 10k then sure but $4k you got to come in, even if you show your ID or depositing into a business account, screw you
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August 2019 by Donald Moore
I've had nothing but problems with this branch. Worst customer service ever. The banker (white guy, dark hair, wart on his nose) wouldn't initialize a refund for me even after I showed him the documentation from the company that said they were supposed to give me a refund. He wouldn't listen! Hot garbage.
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August 2019 by NAs NAs
among all banks i had accounts with wells fargo turned out to be the worst out of all. And among all the wells fargo branches, the vestavia one is definitely the worst. Stupid policies for this branch alone are ridiculous, cash deposit limit of $2k at the drive through? Why? All other branches of wells fargo and all other banks do not have that non sense. If we are talking about a 10k then sure but $4k you got to come in, even if you show your ID or depositing into a business account, screw you
