-
March 2024 by Jeff Smith
Incompetent. Couldn't even fill cough syrup correctly with the insurance and then blocked then prescription from being filled anywhere else. Avoid all Walgreens, they are all terrible.
-
October 2023 by Demario Peoples
Lack of communication. I was getting ready for my travels to Canada for a tournament, and i was told my prescription would be ready the next day, so I changed my flight to adjust. When I call the next day, i get the same response, it will be tomorrow. If I'd known ahead of time, I could've adjusted the right way. CORRECT COMMUNICATION IS KEY!!!!
-
August 2023 by Angie M.
Apparently there is some fancy new nail clipper that is all the talk and all the rage. Courtney and I have been on the prawn looking for it but have yet to be successful. Rumor had it that the mail clipper could be found at Walgreens. Since we were in the area for dinner and dessert, we stopped inside this Walgreens. Unfortunately, they did not have what we were looking for.Overall,the Walgreens is very nice. Tons of space, all the shelves were nicely stocked too. I'll definitely be back.
-
January 2022 by A C.
10 Reasons You Should Not Use Walgreens 1. Overpriced - plays games with the "sale price" which is really a discount off of a doubled or tripled price from what it should be. Regularly $10.00 and now "only $6.00" after the 40% off "discount" means that it is normally and should be a $3.99 at regular price. Don't fall for their tricks. It will be $3.99 next week after they see how many people weren't tricked by the ruse. 2. Incompetent - people there make a lot of mistakes! I moved my business out of their pharmacy after they were about to give me an overdose of what I needed. Good thing I checked, that could have been dangerous. 3. Cannot trust the company - they say they will take care of an issue and then do little or nothing. Whatever is best for them from a money standpoint is what they will do regardless of what they tell you or you want. 4. They will steal your rewards points - they changed their rules last year to reflect that they can cut you off as a customer at any time for any reason. Walgreens uses this as a profit center and will cut people off just so they can't redeem their points that they prepaid to receive. This is a disgusting practice that needs to be investigated by the feds. Redeem now. 5. Their photo lab is a disaster with poor quality reproductions. Check your copies against the originals and notice the difference! They should pay you for going there in the first place. Avoid the photo lab which has the machines down or malfunctioning much of the time with limited staff who has limited knowledge. 6. Some price stickers are not in the right place - and you might be overcharged if you don't catch this. Always check your register receipts and question any overcharges. Lots of out of stocks too including the advertised products. Don't let them upsell you on something else. 7. Do not take their surveys online or by phone - they can weaponize your answers and recorded conversation against you to discontinue you as a customer, confiscate your rewards dollars, plus not let you exchange or return any defective products they might be selling. Reminder that Walgreens is all about separating you from your money no matter what they have to do. 8. There is less in the packages they sell from manufacturers - my pasta sauce went from 30 ounces to 28 to 26 to 24 and now 22. Check the net weight and make sure you are not paying more for even less. Walgreens prices are very high to start with, and do not fall for their "high-low pricing." Go to Walmart instead where they use everyday low price so you can count on it and get a good value instead of ripped off by Walgreens. 9. Many employees are good and polite - but some are rude, arrogant, disrespectful, think it's all about them and not the customer, and actually are really d**** Those who know the least know it the loudest, and many work at Walgreens. Some female employees at the store closest to me are so immature you would think they were juveniles in junior high school, and they are incompetent, lazy, uncaring. The corporate customer service department in Alabama is ridiculously d**** If you call corporate ask which office this is. If it's in Alabama asked to be switched to a different state or just hang up. Those people are fools and are incompetent. 10. Walgreens is shutting down stores claiming reasons other what is probably the case - they are getting their head handed to them by the competition, especially Walmart and Dollar Stores which are much better managed and offer much more value than Walgreens which is too self-important to realize it is totally failing. Jump off the Walgreens sinking ship which will feature more pricing games to separate you from your money and everything I stated above. This is a bad company that is going down as it should from they way they do business and mistreat their own customers. Walgreens is about to become a shell of itself with lots of store closures and continued mismanagement. They deserve that. What you should do 1. Shop at Walmart and other r
-
August 2021 by Whitney F.
The absolute rudest pharmacy staff and most unprofessional people I have dealt with in a long time. I called to see if I could walk in to get my COVID vaccine here. The person on the phone told me I could as long as I wore a mask in the pharmacy area. I showed up and the pharmacist/pharmacy tech was INCREDIBLY rude. Spoke to me like I was an idiot after I told her that the person on the phone assured me I could walk in. She asked to see which phone number I called and then rudely asked me to leave as they were not taking walk-ins. It was enough to be inconvenienced after an employee clearly gave me wrong information, a whole other thing to be spoken to the way she spoke to me which was entirely unnecessary. I will never return to this Walgreens.
-
June 2020 by Elliot Herzel
The pharmacist goes out of her way to get out of stock medication within two days! I appreciate that and all are very interested in you and hopefully you will understand if have to go and even get your yearly flu shot and whatever else I would need. Great staff and wonderful customer service. Thank you.
-
March 2020 by Gabe P.
I needed to get a greeting card along with a few other items. When we entered the store , we were greeted by the cashier. I noticed immediately how organized and clean the store was. Funny story though, they had the antacids under the laxatives and vice versa , so I highly recommend paying attention if you are shopping for either of these items! I made sure I picked up antacids and NOT laxatives!!! Like most stores , they were out of cleaning and disinfectant items. However, I was able to get most of the items I was in need of. The staff I encountered was helpful and courteous. I would certainly visit this location again.
-
February 2019 by Michael Garrett
Great place. Friendly staff, clean store. Has typical selection of items, not a huge selection but pretty much a little bit of everything. Great for if you only need one or two items. Much quicker than going to a grocery store.
-
December 2018 by Simon M.
Solid Walgreens. Has everything you are looking for but can be hard to find at times, the store layout is odd when if you are new but once you get used to it then there's no worries. Staff are generally pretty friendly however I'm asking for service more often then they are offering me some help. Store is well stocked and pharmacy is efficient.
-
December 2018 by Ranita S.
My favorite drugstore and pharmacy. Pleasant workers, well stocked, better than the one in Hoover. They accept PayPal phone payments as well. They have a drive through and multiple cashiers. Good place to run in and get a few things. Good variety of snacks, hygiene products and over the counter stuff. Kinda expensive compared to Walmart & Publix but good for emergencies and prescriptions.
-
October 2018 by Will B.
We used to use this Walgreens more frequently when on this side of town. It doesn't have very much to set it above other Walgreens. Except the extremely helpful pharmacists that always seems to be employed here. Very different than the Walgreens near us now. So all in all, Walgreens is one of the better chain pharmacies and this one is A-ok with a boosted star for the killer pharmacists.
-
May 2018 by Laney A.
I just wanted to give 5 stars to Brittany! She was so helpful and had such great customer service skills. I came in wanting a giant bag of snickers and they weren't on the shelf so she went to the back to look for me ! That girl is awesome and I will keep coming back here just for her!!! Thank you Brittany for being so nice!
-
May 2017 by Leslie Hurt
The person at the pharmacy was very helpful answering my questions about a new medication. She took the time to look up additional information to help ease my concern regarding starting a new medicine. Five star help!
