“Andy is extremely knowledgeable and his team is the very best in HIGH end Audio and Video systems in this area! Their work speaks for itself and I would definitely call them if you have an Audio or Video need.”
“Great selection of vape juice. Willie always takes great care of his customers! Reasonable prices & excellent inventory of all the various devices. Highly recommend!”
9AM - 6:30PM
228 Roebuck Plaza Dr, Birmingham“Amazing phone shop. Great service. Honest people. And professional work. I bought and repaired lots of phones and computers throughout the years. I always go back to them.”
“The kindness of the cashier was ? very kind and patient at all times, she was an adult lady, very attentive at all times, thank you very much?? I wish all people were that kind when serving customers ?”
9AM - 5:30PM
4013 1st Ave N, Birmingham“If you need music/PA equipment, shop with Tom’s Sound. They’re extremely helpful with any questions I have and they have a great selection. I don’t feel pressured to buy more than I need and will always go back to them. Very glad to have an awesome locally owned store to shop with!”
“Some of the best customer service I've experienced. I had a relatively small repair, but it required finesse-they worked me into an already full schedule, did the job in far less time than I had a right to expect, and went the extra mile to correct a problem that made the job more complicated than we thought it would be. These guys deserve your business.”
“This location is my favorite locations.The guy is super knowledgeable and a great sense of humor and on the other hand cricket got the best service with no interpretation or dropping calls.”
“I definitely have to recommend this place due to the service I received today. I had 3 young men help me with all my needs. This metro knows there trade and could probably solve any issues I may have.MohammedPaulRayWere the young men who helped me with picking out a phone transferring all my dataAnd just making sure I had the best deal possible. I recommend using this location due to the customer service and phone knowledge they all hadMetro by T-Mobile know this kind of service is rare but does take place. I would definitely recommend this location and would rate them 10/10 I'm sure I'll need assistance with my purchase but I'm sure this location will help.Metro by T-Mobile GOOD JOB VERY SATISFIED LONG TERM CUSTOMER.”
7AM - 10PM
5561 Grove Blvd, Hoover“From the time I walked into this Super Target store, Desiree, a cashier exemplified EXCELLENT customer service to me. (At 1pm on Sunday, 4 or 5 cashiers had 0 customers.) Seeing I needed help, Desiree directed me to the juicers, looked for the Breville, took it off the shelf. She was very patient with me. As a senior citizen needing directions often when in a megastore, I am so grateful to DESIREE for giving me the royal treatment at HOOVER TARGET, on GROVE BLVD.”
10AM - 7PM
5308 Oporto Madrid Blvd, Irondale“So this is my second mom with this phone company and we have the plan that you can ride hbomax I guess I really like that they were very genuine and concerned about me saving money so it was a win-win I have two lines but I only pay for one and that's the great part”
“The best! I ordered the meal for 4. So much food and everything was great! If I had one complaint it would be too much protein and not enough vegetables in the moo goo gai pan. Shrimp, beef, and chicken was fresh and high quality. Egg rolls are the best in town! Only place I will pick up from now on. Definitely pick up and not an ear on site place.”
“Went to this store and was acknowledged immediately with a smile; ALL associates were welcoming,ESPECIALLY BRANDON!, HE WENT ABOVE AND BEYOND..MY EXPERIENCE MADE ME A FOREVER CUSTOMER!”
“Went in close to closing time, Symphony provided the highest level of service and never once reminded us that it was time to go... Or to hurry... Nothing. She helped us so patiently thru every single change of mind.In all honesty, we were "those" customers, by accident of course... But she was so lovely and professional.HUGE plus to this location!!!”
“I read the reviews, this store lives up to their amazing expectations. Shout out to Kat and Christopher that made buying my ps5 a pleasant experience! I took my console home and had some issues, but returned it the next day. I was in-and-out within 10 minutes with a new replacement console. Highly recommend this location!”
“I needed help with my sim card, got that fixed, because of suggestive selling, by the counter person, ended up getting internet and a tablet with unlimited internet also. And at a reduced cost, with my 3 lines.”
“If theyd help more like other locations or even have things in stock that ur offering for upgrades then itd be good they weren't rude just like hated jobs and stuff needed wasnt in stock and didnt offer to help find diff location that had it”
10AM - 7PM
42 Green Springs Hwy, Homewood“They are the best friendly outgoing and make sure you have everything before you leave . They went over the rate plan the phones and protection plan. Daniela is #1 . Thank you for taking care of me and my new phone .”
“Jimmie Lewis is one of your best employees!! He was really good at focusing on what I needed and required. He has the natural ability to feel what customers are experiencing and able to understand and meet their needs. Thank you Jimmie for your excellent service.”
“Highly recommend this store. Kaleb was so patient with me, he helped me move all my contacts, photos, and videos, and a few apps from my old phone and my new phone. Great customer service.”
10AM - 7PM
309 Oxmoor Rd, Homewood“This Metro in Homewood Alabama are the best I came in and let this guy no what I could afford and he help me with getting what I ask for and more with and awesome deal I couldn't be more grateful I love these people it's more than a phone company their like family because they care especially Sam I couldn't Thank him more for all his compassion and dedication to care for his customers”
“Would like to personally thank Felicia (from the bottom of my heart) with helping me through some account troubles I was experiencing yesterday. She was kind, patient, understanding and such a calming presence as I was very stressed. I came in pretty close to closing time and was very apologetic. She never made me feel rushed or hurried, but stayed with me until we were able to get it resolved. Top notch customer service. Thank you again, Felicia!”
“I absolutely love this store they have great customer service and helped me with whatever I needed I love those beautiful ladies in there they help me out every time with no problems at all!!”
10AM - 8PM
5201 US-280, Birmingham“I had an amazingly positive experience with DAMIAN AND MARK from Best Buy/Geek Squad. We purchased a TV and sound bar and we could not have been any happier!!! They were so professional, patient with all my questions and diligent in all the details of the installation. Thank y’all for exceeding my expectations!!!”
“Great place, neatly kept store and they have an abundant amount of products at great prices. The staff always are ready to help, and the checkout process is smooth. How can anyone go wrong with this place, oh and the parking lot is super clean and well kept.”
10AM - 7PM
6th St S, Birmingham“Great place, neatly kept store and they have an abundant amount of products at great prices. The staff always are ready to help, and the checkout process is smooth. How can anyone go wrong with this place, oh and the parking lot is super clean and well kept.”
10AM - 7PM
3301 Lorna Rd Ste 2, Hoover“Went to the Hoover location and Jenny was amazing! We had to call for directions and she gave excellent directions. I went in for a new phone and the process was such a breeze. She even helped my girlfriend out with a new phone! 10/10 service!! Give her a raise she definitely deserves it!”
“Can I tell you how difficult it is to impress me with amazing service??There are some beautiful people in this world.Metro!!! (Yeraldin & Lyndsay)Having a difficult day... Not happy to drive any extra miles.... But boy am I glad I did.This location of Metro: clean! bright! friendly! [weird led lights: no biggie]Did I mention super courteous ladies?Rarely will hear me say "take my money"... But I would have paid triple tonight. That's how impressive the service was.Do I have any complaints?1) Well, they saved me money on my purchase and service without asking permission??What the ham sandwich!2) Well, they did remind me that I had plenty of time to drive, activate, and make my decision. Not to worry, they said they were (and they proved it) there for me.What the deuce!Wait. You are both extremely friendly, courteous, knowledgeable of the products and promotions, but most of all.... They were both very kind to me.And in this world... That's a rare gem.(Mr. Metro, these ladies deserve a raise. You don't know how much we appreciate them!)”