-
December 2023 by Tony Glidden
Been with Americas First for several years and will not change to any other institutions. Our daughter has moved to South Carolina and still has her checking account with Americas First eight years later. That is how good they are.
-
December 2023 by Oak Mountain Rental
Erika Bennet told my customer not to get the extended warranty at CarMax because their warranty was better
-
July 2023 by Nina Williams
Great customer exclusive experience... different from your ordinary banking experience... greeted by smiles from the guards, front staff and the tellers...
-
August 2022 by Harley Monroe
Michelle Kinard is a gem. She helped from the online process to the branch finishing and she was not only extremely helpful but very warm and kind. I would definitely recommend this branch and her services. Thank you Michelle
-
July 2022 by LeNai Carmichael
Michelle Kinard is a gem. She helped from the online process to the branch finishing and she was not only extremely helpful but very warm and kind. I would definitely recommend this branch and her services. Thank you Michelle
-
May 2022 by Gottfried Kibelka
Over the years I only entered 3 times for in-person service and every time the service was friendly, professional, helpful and came with a very short wait. I am not dealing with banks(credit unions) enough to know what a 5 would look like, or a 3 ..
-
April 2022 by Jennifer Lin
We love America’s First Federal Credit Union. People are so helpful and friendly, including the security guards. Every time, they got our needs resolved right there and then. The best experience! The 3 offices we went - Leeds, Vestavia and Hoover all are exceptional!
-
February 2022 by vanessa harris
They never answer the phone i have been calling all morning!!!
-
December 2021 by Shehu Basiru
Good work deserve good recommendation I saw testimonies from several people on a page talking about MRS ELIZABETH BAYS and i also decided to give it a try if i would share mine also. I made an investment of $500 with her and got $6300 payouts without stress. Thanks alot MRS ELIZABETH, you are heaven sent i highly recommend her to you all and you will be glad you did it,
-
November 2021 by Abubakar Muhammad
It will be bad to keep this alone to myself I came across the best binary expect ever Mrs Susan Ryan who really help me to invest, she is very honest and diligent in her work. All I did was invest $500 and within 4 days she made $7000 profit for me. Contact her via
-
July 2021 by Dillon Iiv
Wanting to trade for a long time now but I have not been able to make any profit. I saw a review on a page about Nicolle Johnson and I must confess that she is the best trader. She managed my account after I invested $500 I got $6,000 in a week. Wow
-
May 2021 by Jenise Tj Fountain
I visited the America's First Federal CU on Parkway East (crow dr?) and spoke with Courtney. She provided excellent service. She mad sure I felt comfortable asking questions and was incredibly knowledgeable and helpful. It was a great visit and it made me happy with my banking decisions.
-
March 2021 by Essence Young
Customer service sucks! Fool me once shame on you fool me twice.. I will never be back ! it’s a shame that I have to go all the way to Hoover to get good customer service, oh well. If you don’t like your job quit!!!
-
January 2021 by Colby Lane
Really great Federal credit union, great service.
-
October 2020 by Kelly Mussen
I have had nothing but issues from the day I opened an account with this credit union. Today I went into the branch because nobody is answering the phones to see about depositing a check from a well respected investment firm. I informed the person I needed access to the money right away and asked if there is a hold. She was unable to answer basic questions and her manager wasn’t available. Long story short she deposited the check so the computer would tell here how long the hold would be. I’m livid. My husband and I have a 7 year refi with this place and our credit scores are over 800. I’m taking my money and I’m leaving this credit union. ...well after five business days which by the way today doesn’t count. Did I say I was livid?
