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September 2021 by Lyssa Johnson
Had a reservation for 4:30. We got a call saying that the man meeting us couldn't make it there until 5:15. We sat in the car on hold three different times for over an hour with a 1 year old in the car trying to figure out where the heck this guy is. Every rep seemed like they had no idea what i was talking about.. then all of a sudden uhaul tells us that they JUST changed our reservation location to Lagrange at 5:45 without notfying us or asking if that was okay while we're STILL sitting in the valley location.. Only bright side is we got our $50 reserve guarantee back.
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April 2021 by Lyssa Carr
Had a reservation for 4:30. We got a call saying that the man meeting us couldn't make it there until 5:15. We sat in the car on hold three different times for over an hour with a 1 year old in the car trying to figure out where the heck this guy is. Every rep seemed like they had no idea what i was talking about.. then all of a sudden uhaul tells us that they JUST changed our reservation location to Lagrange at 5:45 without notfying us or asking if that was okay while we're STILL sitting in the valley location.. Only bright side is we got our $50 reserve guarantee back.
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January 2021 by Francis Irmiter
Horrible, even though they had hours posted they had customers in the parking lot and we waited and waited but no one showed up. The phone number was ridiculous as I never spoke to a person who could help. Worst experience ever, I went to a budget dealer and was taken care of quickly.
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April 2019 by Lisa Santa
Operating hours are whenever they want.. if you dont have a reservation and they not answering the phone.. dont waste your time.. just go to Lanett
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March 2019 by Donna Moore
Jamie is very easy to talk to and excellent customer service. Very helpful.
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December 2018 by Anthony Brown
Nice storages up there . Nice area. I like that because manager and some workers are nice and friendly.
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March 2018 by Patrick Evans
Great place to rent, Mr Henderson is very friendly and will work with you. Thanks again
