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March 2024 by Felecia Brock
The mat cleaner doesn't work as well as it used too. The staff is helpful and friendly.
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March 2024 by Zm_ mobe
I’m not 100% sure it was the car wash or not but something left scratches all down the side of my 1993 bronco and I have never noticed it until the day I got the truck washed. I got in contact with Mr.Jason from corporate and he was nice enough to come all the way from mobile and wax and polish the side of my truck and the scratches came out!
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February 2024 by Kim JENNINGS
Great car wash. Just wish people didn’t feel the need to blast their music. We really don’t need to hear how well your speakers work .
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February 2024 by John Henderson
I was there yesterday afternoon and witnessed a horror. Apparently a customer accidentally bumped into another customers car. The first customer was talking to one of the employees and that employee got in the face and started yelling at the older gentleman. This man is about 60 years old. I could tell he was terrified. I know of him but went to school with his brother. I called his brother and got his phone number and called him. He was pretty shaken up. That employee is a bully. Another customer had to step in and get the employee away from that gentleman. I told him I would be a witness if he needed me.
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October 2023 by D M
Very unfriendly place.
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October 2023 by Alison Smith
Went to thos Carsh earlier..the Machine said touch to start..ok i did 3 times said time to renew but i had 2 more days..so i back up go to next one..it say same NO OME CAME TO HELP AFTER I SIT FOR 3.5 min still no ome came out so me..i backed up LEFT
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October 2023 by Bettye A.
Today I visited Rich's and I spoke with manager regarding a small issue. The manager Larry as well as team member Lay were phenomenal. Both were very prompt in addressing my issue and quickly resolved the problem. Professional and very knowledgeable! I will definitely be recommending Rich's to family and friends. To lead by example is what Larry does and it is reflective in the employees that he oversees.
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September 2023 by Chelsea Okrutny
Went not to long ago and everyone there was rude and I had an issue with the air gun and I asked an associate and he said I’ll get a manager and as I was going to the bathroom I heard “that dumb white girl didn’t in how to work the air gun” It was the manager that assisted me and the associate never will I go back to a Rich’s establishment
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July 2023 by Steve Norris
Very clean wash and very reasonable prices.
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June 2023 by L. "Dee Dee" Mathis
The guy who meets you as you enter the carwash gave me a defective air freshener. It melted black stuff onto the chrome of my car now it has to be replaced.
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May 2023 by Stevie Strickland
Fast and the best carwash around. The vacuum cleaners are very powerful ? I go at least 2 to 3 times a month..
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April 2023 by Jason Ferrell
Great place
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March 2023 by Facts and Info
They are awesome!
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March 2023 by Bettye Trammell
Yesterday was tire was going flat while going through the car wash. I had to blow my horn to alert the team that my car was stalling. I immediately had to go to Walmart to have my tire repaired. I noticed that my car was not clean and I called & spoke with the manager (Nieves?). There was a lot of back and forth, not to mention that I told him that I have my receipt. Also he continues to tell me that I should have let him know before leaving. Not paying attention to the fact that I continued to tell him that my tire was flat. I asked him "is this yes or no" and he told me that I could bring my car back. When I got back and signaled for help. He said the exact same thing as he had said previously. I was frustrated beyond words by his lack of understanding. In that moment Rich's lost all of my business. I asked for management on the initial call & he's the one who represents the company. Insensitive not to mention I noticed him as he's directing car in the lineup he's using his middle finger. Insidious indeed!
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March 2023 by Brandy
Wonderful experience I'll continue to spend my money here. I usually don't review unless it is bad but I had great service here and because it was so good I felt necessary to comment and recommend them. Thanks for the wonderful service highly recommend everyone see for themselves!Services: Vacuuming
