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September 2023 by Preston VanMeter
To get the appointment took months. But when they actually got my side by side, King was wonderful. They told me it would take almost a week, it was done the next day. I also asked them to look at something, and they looked, fixed and didn't even charge me. Great service with the Kawasaki Dept.
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August 2023 by Lacy Brown
My mom is 77 years old her name is Bunny When her car had a problem she wouldn’t consider taking it to anyone else. She said she trusted the guy over the mechanic shop. So that’s who we called to get it off the side of the road. After u would crank it up and start down the road it would have a message to come up and say engine power reduced and u could feel something like it wasn’t getting enough gas and finally it just stopped on the way home one day and wouldn’t crank back up. She has her oil changed just like she’s supposed to she has taken good care of the car and it’s only a 2018 or 2019. When king ford said it was ready I went to get it for her and it was doing the exact same thing. It would crank but other wise no difference and she was charged 950.00. She called to talk to the head mechanic and he hung up on her every time she called how professional. So thank u king ford for taking advantage of my elderly mother who trusted u. We won’t make the mistake again. Things have changed for the worst there obviously and it’s sad to know a hometown business like yours would do someone that way.
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August 2023 by Lizetta Burks
I love the people and service. I pulled in to have something checked and was able to have my problem fixed and got an oil change with tire rotation with minimal wait. I will be bringing all my vehicles to King Ford in Valley!!!
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August 2023 by Trisha Applegate
Quickest, easiest experience I ever had buying a new car. TJ was very helpful.The only thing I didn't like was they forgot to clean my car before I picked it up. In my excitement I didn't pay attention until the next morning. I was assured they will make good on that.
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August 2023 by Norma Ainsworth
I called ahead for an appt and when I arrived for my app Justin Brown met me at the door and went over everything I needed. When my car was ready he called me and told me all they had done. My daughter picked up my car for me and brought it to me. Justin has always been friendly, professional and easy to work with.
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July 2023 by PegJean Evans
They provided my first service appointment for my brand new Chevy Equinox Premier free of charge. My husband has bought multiple vehicles from this dealership and was truly pleased with the purchase, experience and ongoing relationship.
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July 2023 by Vicky Wright
I was so tired of taking my vehicle to places and not feeling satisfied. I took my suv to King Ford and the experience was so refreshing. Everyone I came into contact with was so nice and pleasant. I don’t mind driving the miles for the experience and my vehicle was taken care of in a timely fashion. If you’re looking for a place to have your vehicle serviced, King Ford, in Valley, Alabama is the place. Thank you guys for taking good care of me.
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July 2023 by Karen Rankin
In the service area, Katrina and Justin were just great. They were very patient when I had to re-schedule the appointment twice! Justin explained the car situation clearly to me and I felt the technician did a very good job in accessing and figuring out the issue while providing a price conscious solution. The ladies at check out were friendly and cordial.
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July 2023 by Douglas Stokes
Salesman Dale went out of his way to get every discount he could find. Which was more than I thought. The business manager did an awesome job with all the paperwork. Both were very friendly and made it a easy process for buying my new truck. Thanks to both of them.
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July 2023 by crystal story
Kind and not pushy. The service department has been subpar as far as communication, and one guy in the service department seems to have an attitude that says, "He is better." The sales manager Jimmy was a life saver for me over the weekend. I have expressed my disappointment to the dealer directly as well as to Lincoln. I hope they can perform better in the future because I am very satisfied with my purchase and would like to recommend them more and possibly buy again from them. I should give 10 stars for Jimmy but that isn't an option.
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July 2023 by Zen Dog57
I've been here several times for warranty work and schedule maintenance and I've found the King Ford service department to be easy to work with, reliable and a reasonable spend for automotive work. So far, they have met every promise they have made! I can't ask for more!
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July 2023 by john price
Best dealer in the area! They have been more than excellent to work with and have always put the customer first! Very transparent, great communication, and excellent customer service!
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June 2023 by Sandra Madaris
I bought a beautiful 2023 Trailblazer from King's. I could not have had a better experience. We test drove it at 6:30 pm. Decided to buy it. TJ was a no pressure sales associate and got the job done! Finance department was so efficient he got payments I can live with. By far the best car buying experience I have ever had! I'm a happy customer ? You won't regret doing business with King's!
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June 2023 by kenneth smith
Very good place to shop for a new vehicle. I saw what I liked on the internet and drive down on a Friday after work forgetting about the time change. Upon arrival the Manager stayed long enough for me to look at the truck. I told him I would come back on Saturday to test drive. Once there on Saturday, I spoke to TJ and he spent all the time I needed driving and making the sale just what I wanted. Thanks TJ
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June 2023 by Brindlea Griffin
Excellent car buying experience! Very nice and professional, very helpful in meeting our needs with a family vehicle!
