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June 2024 by Stacy Juarez
only doing 1 star cause it’s the lowest it’ll go.
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March 2024 by Heidi Brandon
This business only gives refunds as credits for their shody clothes. However, there is no way to actually use those credits on their website. Horrible business practices. I have reached out twice for help and have received no reply. Avoid this place and save yourself the trouble.
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January 2024 by Barbara C.
FALSE ADVERTISING & POOR CUSTOMER SERVICE!! I purchased tan leah boots on final sale and received the sand colored boots(I already own a pair of those.). When I sent photos that showed a completely different shade than what was pictured on their website, NM boutique said they would not do a thing cuz they were final sale. In an email, they even admitted the color was more brown than tan, but zero effort to resolve the issue!! I'll take my business elsewhere. BEWARE!!!
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January 2024 by Anna Edwards
Purchased a $50 calendar and I received the smaller candle that cost $33. Huge difference in size and cost. I am pretty disappointed they didn’t catch this while packing. The packing slip states and what so purchased : “3 wick candle in bowl” / I received a 1 wick, Christmas tree product. I have not heard back from Customer Service. The automated email also informs the customer:We received your email and will get back to you with a (human) response as soon as possible. During business hours Monday - Friday 9AM - 4PM! Evenings and weekends may take us a little bit longer.
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January 2024 by Aud Cole
Item was not as expected and customer service was not accommodating at all.Loved the look of the item but would not patronize anyone who would not try to help a potential customer.
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December 2023 by Marci Jmsn
Recently made my first purchase online from this great little boutique I discovered during a google search. My item arrived within a week & was exactly what I wanted. Will definitely keep in mind for future purchases. Thank you so much!
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October 2023 by Dawn Boatwright
I’ve been a customer since they opened in 2011! They have the best customer service. Best shipping/pick up. The best prices. So grateful this store is apart of my community. Small town customer service with big city styles!!
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October 2023 by Elizabeth Harris
Absolutely LOVE this boutique!!!! Only place I get my clothes from or trust getting them from over an app or website!! The owners and employees alike are the absolute sweetest girls! Very fun and positive atmosphere forsure!!Love my NM!
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October 2023 by Sparky Kennedy
ordered something from Tiktoc. It is no anything like it appeared on Tiktoc. Actually it show on tiktoc much longer. It come up to my belly button. Ridiculous. I just read no returns......
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May 2023 by BB T
After hearing about Nellie Mae for years and seeing some online posts, I visited their physical location for the first time on 5/18/23. The store is absolutely beautiful and they have everything laid out very nicely. That being said, the 2 women working were as cold, unfriendly, and completely unhelpful as I believe I’ve ever encountered. I honestly was in shock with how rude and disinterested they were when I walked in and asked how they were and mentioned I had never been in before. There was no “can we help you find something specific” or a mentioning of their sale rack in the back, which I found on my own, and maybe my expectations are too high but I just figured since I was the only person in the store besides the employees that they would care more to try and make a sale or at least make me feel welcome. I decided not to let their attitudes keep me from looking around because although they came across I was not good enough to be in their store or presence or both, I had no reason to feel that way, so I did spend about 10 minutes looking around. They never spoke to me, even as I was leaving and said thank you. Nothing. Unpleasant atmosphere aside, the clothes seemed of good quality but they hardly had any dresses for summer, which was what I was looking for. It also seemed that the majority of their clothes were sizes small and medium which do not work for me. Maybe it was an off day for the ladies and for the selection.Needless to say, I will not be back to shop with Nellie Mae for numerous reasons.
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December 2022 by Nicole Duke
I've never been to the actual store but the people who run the warehouse treated me so badly that I'll never step foot in there or buy anything from them. Most unprofessional people I've ever met in life.
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November 2022 by Karen G
Reasonably priced good quality clothes. lives are informative. Fastest shipping. Almost next day. Keep up the fantastic work
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April 2022 by Paige Hansen
I rarely leave reviews but was pretty disappointed in the quality of these clothes. I will say I have had hit or misses ordering online from here but I just did a haul of around 9 items (all for $8 final sale) so wasn’t expect top notch clothing. But only around 4 of the items were worth keeping/wearing. Mostly all products cheaply made from China, similar to Shein quality which is sometimes fine. But presenting yourself as a boutique and even sharing multiple videos of employees wearing these clothes with their opinions I expected more. The front latch on one of the dresses already fell off trying on once. I guess the videos led me astray ??♀️ Still decent if you are looking for cheap hit or miss outfits!
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January 2022 by Shelli Cuppett
I absolutely love Nellie Mae. Good friend told me about NM about 4 months ago, purchased many items online and shipping was fast, items were perfect and the prices are amazing. I ordered a Xmas shirt and it was damaged when I received. Contacted customer service and had a refund the next day bc the item had sold out. Wonderful shopping experience!! If I am ever in Florence I will definitely be visiting.
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January 2022 by Catherine Wischer
My favorite Boutique of all time! I also named my little Boston Terrier, Nellie Mae.....such a cute name!
