-
February 2024 by Gordon Markworth
Josh the technician changed my surge reservoir and the service manager got me right in ... they gave outstanding service .Thank you for getting me right in and out. Highly recommend this shop. So appreciate..Gordie Markworth llc
-
February 2024 by James McGilberry
Good folks!
-
January 2024 by Mike West
Austin Cummings takes pride in his service. If you're in need of outside service salesman, give him a call. Your fleet will thank you.
-
December 2023 by Jp Duck
This Kenworth is the best around! They got me in on a really busy morning and took care of my truck! Talk to Ashley Thomas she will hook u up. And chaos fix my truck real fasted I luv going there they are great ppl to work with.
-
December 2023 by Reed Sumrall
This is the best shop I have been to since driving a truck. Extremely cordial and helpful. I have came in twice. First time they took care of some significant electrical and DEF problems and got it all done and under six hours, which is saying a lot. The second time I was in and out in four hours for a refrigerator and transmission issue . If you drive a KW then I say this is the place to go! Thank y’all so much for all y’all done Truckworx of T-town. It has been a pleasure dealing with your service department and mechanics!
-
November 2023 by Hotshot Jim
Thank you guys for sneaking me in, so suddenly. It’s nice to finally get some customer service these days. Again thank you. I would def come back
-
November 2023 by Mike Cornell
I came in on a wrecker so you know thats not good. Truck wouldn’t stay running it would loose prime wouldn't start. They allowed me to stay on property even ran an extension cord to my truck so i would have power. On friday they started with the simple n cheapest things first then worked up from there. well tues night they figured out what the problem was. The master tech was very knowledgable. He wasnt afraid of sharing his knowledge with me or other tech that mainly was working on my truck. Scott was the master tech Chase was the main tech that tried everything under the sun to get me going. Thank you guys even though you had other things goin on you took the time to get me rolling Everyone there treated me great here the shower was a full shower like for a house. The mechanics are friendly they will go outta their way for you the will pick food up for you or someone will run you to the store to get food pop and cigs. THANK YOU guys for trying to make a bad situation better
-
September 2023 by michael conaway
Great shop every body there Great very comfortable oriented
-
April 2023 by Bruce Oguinn
They were as service savvy as can be goty truck running great
-
December 2022 by Sharda U.
I'm only giving 1 star because I have no other option. This shop doesn't even deserve that. For starters, they stole all of his heavy metal equipment that we didn't notice until he made it to his next drop off. I MEAN ALL OF IT ! So here goes...My fiancés truck broke down near this shop, so unfortunately, he had to have it repaired there. Not only did they drag their feet on repairing it, they put no urgency into assisting him the day he finally came to pick up. A job that he was told would only takes 30 mins once he get the last part that they failed to mention, which ultimately cost him additional days and MONEY, to come.... Ended up taking 5-6 hours. They knew he was no where near home and was dropped off. He was hundreds of miles away from home. Finally he gets it completed and leave. He was told they put gas in his truck, (tanks were repaired) only for him to give out of gas before he could even get on the highway good. Literally. So he gave out of gas and calls them because it was literally maybe 2 miles from Them. He was suppose to have at 34 miles to go. He called to advise the shop. When he did, the guy didn't come or offer assistance to even attempt to help. This shop left him on the side of the road! Didn't care about him being stranded because of their negligence and he was literally a mile away from this shop. They didn't care about his safety, only the money he paid them for a job half done. DO NOT COME HERE! For a job that literally an 2-3 hours , he was without his truck for 2 weeks! DONT DO IT!
-
December 2022 by George Sapp
Nice KW dealer they have some cool Yeti merch also..super friendly staff..parking lot is kinda small i would advise to bobtail if possible but overall a nice place
-
September 2022 by Josue Garcia
These guys are thieves. Stay away. Went in here to purchase batteries and they said they can install them. They charged me $380 when it took them only 20 minutes to change but they insist that their labor order is 2hr minimum. Ridiculous, still in disbelief they stoles $380 to install 4 batteries. What a joke.
-
June 2022 by Tiffany Galvin
Nice people. They were able to squeeze me in when I lost pressure on my secondary air tank. I'm giving 4 stars because: once my truck was done and they received payment, they locked up and went home. I was still in the driver's lounge upstairs. Good thing I came down to see how my truck was doing.
-
April 2022 by Brian Franks
Okay. They have a comfortable lounge for drivers. Shorthanded for repairs. Was there 4 days getting a wire harness replaced.
-
April 2022 by Jason Wickens
Avoid this shop. Not enough space to explain why. Trust me. Stay away...
