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October 2023 by Mojo5655 B.
They act like they can't do returns and lie to your face about it wasted my time and drive to the hoover store just to have them tell me any store can do returns I never do reviews but this has happened 2 times already.
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September 2023 by Google user
On this day SHE was very rude!!! She was new I've never seen her before. I ask about a phone oh it's 2,000 oh I got the money just rude so I left ?
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June 2023 by Lawanda Rhodes
Awesome place! And GREAT CUSTOMER SERVICE
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December 2022 by Shane Crowe
If you had a bad experience previously give them another shot. I was of the impression there is fresh management now present. We wished to acquire internet and our repsentative was well informed and knowledgeable. We where in and out in less than 30 minutes with everything we needed and most definitely will return to this location if there is any need.
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December 2022 by Camryn Heinen
Came in to replace my phone, and Maira did a great job making sure everything was at smooth and painless as possible! Huge thank you to the staff for making everything so easy!
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February 2022 by Kolton Boyd
I went into this store on Thursday the seventeenth of February. I will not be back. I am a Verizon customer right now. I was going to swap over. The lady that took care of me was very rude. Once I got to her desk she asked how can I help you. I told her I wanted to get a plan. She looks at me rolled her eyes and said huh. I repeated myself and she asked for my ID and rolled her eyes again. I was going to swap over but the way I was treated I will not be back. I will be going to the corporate office by the way I was treated.
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February 2022 by Ann Hallum
Tmobile has good service. The employees were very helpful and courteous. I would recommend the McFarland store to anyone. Ms. B was extremely helpful
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July 2021 by Anita Taylor
The ladies at this store were very rude, unintelligent, and had bad attitudes with the exception of one who was very nice and helpful. They don't have any name tags, when asked for their names by several other individuals who wanted to file complaints they refused to give their names..I reported them to the district manager..show some class
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April 2021 by T. Thomas
Jojo and Ashley are wonderful. They are very helpful and knowledgeable. With Jojo and Ashley, you will receive the best customer service and you will leave happy with your purchase.
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April 2021 by Joffery Robertson
Customer service is hobbile
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October 2020 by Darth Cleetus
Great experience at the T-Mobile store on McFarland Blvd in Tuscaloosa. Friendly knowledgeable staff. Ashley was able to find me a great deal on my new phone. Very satisfied.
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October 2020 by bUnBuN
The T-Mobile by Dunkin Donuts is awesome. Everyone was friendly and professional. I had the best experience there...glad I switched.
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October 2020 by Micah
Has a great experience preordering my iPhone 12 from T-mobile! I will be going back!
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October 2020 by Ashley
The T-Mobile location next to dunkin gave me excellent service today. I will be returning to this location to do all my T-Mobile business!
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September 2020 by Jeffery Dial
Do not buy Sprint products or services ! Especially in Tuscaloosa on McFarland. It’s a clip joint. A scam pit. They practice fraud and deception. Bad services.DO NOT TRADE WITH SPRINT, T-MOBILE IN TUSCALOOSA ON MCFARLAND. Go somewhere else.
