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November 2023 by Maggie F.
Most of our travel by car includes a few stops for gas. Sam's Club usually has the best prices. Highly recommend.
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November 2022 by Lauren P.
If I could give this sams club zero stars, I would. I've had a sams membership for almost a year, and every time I go there I am disappointed with my experience. The cafe drink machines have been broken for months. When they do work, the drinks always taste horrible. It's gotten so bad, they've decided to give Coca Cola canned drinks with the food, instead of fixing the Pepsi soft drink co2 system. Another thing that really grinds my gears is that an insane amount of items are in absurd places. Even the employees think so. It took 20 minutes to find simple baking soda. The sams app isn't user friendly. It doesn't tell where I can find the items in the store myself. It took me asking 3 employees to find it. I had to go ask someone working in the clothes section because no one in the food area knew. How is that possible? This store is a joke and management should be ashamed. My Sam's membership expires in 19 days and I will not be renewing. I'll drive an hour to Costco before I deal with this crap again. I despise you, Tuscaloosa sams club.
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October 2022 by Penny D.
Tire dept is an unorganized joke. no one answers the phone. Tire info sketchy at best. Told that I have to get appt to get tires installed. show up at appt time only to find out that they are 2 hrs behind because of WALKUPS! WTF!!? Always seems to be short staffed. Staff is nice enough but the only thing coming out of their mouths are excuses, excuses, excuses. EXTREMELY frustrating!!! BTW, how about putting 2 people as door checkers.... Costco is rapid get and go, Sams is slow your roll no matter how long the line and scan every little bitty item. LOTS of employees simply standing around talking to one another. Despite NUMEROUS visits, have NEVER seen the store manager walking around checking on things.
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October 2022 by Jordan Bates
The people who work here are super nice, they explain everything well, and they do a great job. If you need your tires done I would definitely come here! The phone lines are kind of buggy, but if you keep calling they will pick up eventually
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October 2022 by Cory Hudson
They always have good prices and good service.
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September 2022 by Jesus B.
The employees here r very rude non communicative very unprofessional I travel all around because of my business so I use Sam's all over and it was surprising out of all the Sam's I've been too. The way they talk to customers just left me speechless.
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December 2021 by Melloney W.
They have a great selection of food and other items well stocked and prices are good on most everything, usually have quick check out Maybe a 5 minute wait, I wish they had boxes for your items , but overall very happy with availability and price's,also great online service easy to order and delivery is quick
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September 2021 by Kevin C.
This review is for the Sam's Club gas station.The gas pumps for Sam's Club are right off of Skyland Blvd, across the huge parking lot from Walmart and Sam's Club. Customers need to have a Sam's Club membership in order to use the pumps. We came here 10 weeks ago while we were on our return road trip back home to Atlanta. R had consulted GasBuddy to find the least expensive gasoline in the area, and Sam's Club came up as having the cheapest gas. There weren't any lines for the pumps. Quick in, quick fill up, quick out.
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July 2021 by Andy H.
Picked up new membership cards and finished shopping before 10 a.m., but weren't told when we picked up the cards that we were not allowed to check out until 10 because we didn't pay extra. Very disappointing, especially as new customers
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January 2021 by Adam P.
I travel a lot for work. With that in mind I've been to a Sam's in 10 or 12 different states. The lines to check out and the line to get your stuff checked at the door are always terrible. They only have one person checking and yes I know they have a self checkout but I don't work here. Their are employees walking around or talking to each other and not doing anything. Their management really needs to look at this store. With all being said the one lady that was checking was really nice. Someone please help Tim at the door.
