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November 2023 by Victoria Deane
The worst experience I’ve ever dealt with very unprofessional very untimely. Can never give a direct answer. Always wants to beat around the brush my furniture was damaged upon delivery the delivery people saw it and didn’t say anything until I did it took over a week for it to be replaced.
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November 2023 by Onalisa McInnis
Royal Furniture has always been my first choice when it comes to furniture shopping. During one of my earliest experiences I met a sales lady named Jennifer at the store in Tuscaloosa. She is very knowledgeable about their products and is very professional. Never has she made me feel rushed nor is she pushy like other salespeople. It has been several years now and Jennifer is always the lady I ask for when shopping there. She’s my “go to”.
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November 2023 by Calvin Fikes
Jennifer was amazing. Hospitality is everything. She demonstrated it very well. Patient was at the top of her list. Couldn't have asked for anyone better.. Thanks Jennifer.
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November 2023 by Freda Vanhorn
Melissa Browning was a wonderful salesperson. She was very curious and caring. Made the visit pleasant.
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November 2023 by Steve Grove
Jennifer was a great person.. she explained everything we needed for our furniture buying experience.. Jennifer is a really great person
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November 2023 by Felecia Woods
Mr. Frederick Osborne was so pleasant and patient. The other staff was also wonderful. Love the furniture that we picked out
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October 2023 by Jessica McRorie
Our shopping experience at Royal Furniture was a great one. After trying many different couches, we decided on the perfect set with the help of our very professional salesman Frederick Osborne. He made the whole experience go through smoothly, especially when it came to paying. Will definitely return again and recommend to others.
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October 2023 by Caitlan Graham
Missy is the girl you wanna go to!! Such a lovely woman, great personality and will get you what you need no problem! The establishment is wonderful too very welcoming:)
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October 2023 by Jacelyn F.
Such a good experience with the best deals! Jennifer was super nice and helpful. Definitely eased the stress of furniture shopping and saved me some cash with the deals they offered.
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July 2023 by Secunda Steele
Melissa was very none caring and rude to us during our transactions. She need a class on how to relate to customers. Made a complaint to cooperate office In Memphis Tennessee and they in a sense backed up that ugly behavior on behalf of that employee. She bragged “we’ve been in business since 1945 and we’ve never discriminated against anyone . Well you did today and I didn’t appreciate it!
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May 2023 by Sharon Coleman
We had a Great Experience from the time we walked into this Furniture Store….with a Wonderful salesman who was not pushy but he listened to our wants & needs and helped us make the right selection! The Manager and other staff was Great as well! Our Furniture was delivered in a timely manner and the delivery guys were courteous and polite…we love our New Furniture!
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May 2023 by Michael Henry
Great experience at Royal today. It was the first place we stopped to look and we found just what we were looking for. The Assistant Manager Jennifer wasn’t pushy at all ( which I hate ) and actually worked with me to give us a really good deal. We’re planning to do a theater room soon and will be coming back to get some great seats for it.Highly recommended!
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May 2023 by Mels Style
Jennifer was very helpful and friendly. She is very knowledgeable and keep in contact with me regarding upcoming sales. I will definitely be back again for future purchases.
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May 2023 by Tammy McCoy
My name is Tammy Bond now. I had a great experience. Frederick Osborne was the best. I would definitely ask for him again. Go see Frederick.
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May 2023 by Marcus Lawrence
Jennifer was so very awesome and granted me a grand tour until I made the perfect choice of what I was looking for
