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November 2023 by Brandon Pennington
To preface, I don't like regions bank and regions bank did kind of screw me over when I was going through a bad situation so the organization as a whole needs a huge overhaul.However, this location in particular was a huge help with my mom's situation regarding complicated martial issues and signed her up for a secured credit card considering she had no credit. Because of this branch, for the first time in her life my mom has good credit (A score above 700) on her own without being tied to anyone else.
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June 2023 by Brian Kohler
I've been a Regions customer for well over 15 years and have never had an issue that couldn't be resolved to my satisfaction. No matter what branch I visit or whether I use the drive thru or lobby, my visits are always a pleasant one.
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October 2022 by Christopher Wilson
Been using Regions scene I was 17 teen. I'm 52 now and I'm not changing
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September 2022 by Johnny B
I went through the drive through to deposit several checks. The teller was friendly and polite. I didn’t wait very long, and my visit was quick and courteous!
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September 2022 by Tahnya Bell
A few months ago after updating my regions app, I was locked out of my online account. I am a nurse (hourly employee) so I had to leave work early and lose pay to physically go into a branch to get the problem fixed after trying unsuccessfully over the phone to get it fixed. Well, I had to update again and neither my phone or an actual computer would take my online ID and/or password. I sent MULTIPLE emails and never once got a response. Called multiple times and was never able to get through. Finally posted a comment on their website and received a call from their resolution center. After multiple attempts, this person also was unable to fix the issue and said I had to yet again make a special trip to a branch to have it resolved. I went immediately to the branch and went to the drive through and was told the branch had closed 15 minutes previously but that I could drive all the way across town in traffic to another branch to get the issue resolved or come back tomorrow before 5. I haven’t been able to view my account for 4 days now but they refused to either at least TRY to fix the problem at the branch or at least let me come inside to try to fix it. I asked that they just close the account instead and was told I would have to come back to do that too!! I did absolutely NOTHING to cause this problem (didn’t change or forget my password, just updated my app) and this is twice in just a few months that a problem like this has occurred. I’ve been a Regions customer for at least 35 years. I’m not wealthy by any means but I keep a fairly significant account balance, am never overdrawn and have excellent credit, i.e. I’m a very good customer! I feel like the branch should have handled this differently. It’s going to be a nightmare changing all of my automatic payments (I pay all of my bills online and every account that allows me to set up automatic drafts, I’ve done that), no to mention having to change my auto deposit paycheck but I am pretty certain I’m about to find another bank!
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February 2021 by KJ
Called Regions at 9:09.... (They open at 9:00)10+ mins later and I’m still on the phone, listening to automated messages every 45 seconds tell me that I’m still on hold.....This is ridiculous.
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October 2020 by Ethan Miller
Opened an account here. Tried to use the app to transfer money to another account (in the same bank!) but it told me I couldn’t and I’d have to call to find out why. Well I called and had to talk to a robot for a hour that was not designed to handle my question so I had to just keep mashing numbers until they gave me a real person. He told me I had to use Zelle. Why is that information not on the app? Why can’t they transfer money between their own bank accounts? I am very dissatisfied with Regions and I do not recommend you open an account with them.
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March 2020 by Karley Parker
Called Regions at 9:09.... (They open at 9:00)
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February 2020 by Jack S
Terrible customer service, and tellers have been rude on more than one occasion. They are also painfully slow. Avoid this location at all costs
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October 2019 by Britney Johnson
I love regions but this location always gives me a hard time and slow.
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March 2018 by Josie Skelton
Super nice and friendly but literally the SLOWEST bank I've ever been to. It doesn't matter if you go to the drive-through or inside. The guys work a lot faster than the ladies. Be prepared to spend a good 20-30 minutes here.
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January 2018 by Qifan Nie
Good service
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April 2017 by Ella Hood
The tellers!