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“Jose' was awesome and his service was outstanding! Everything was completed when he said it would be and he even charged me less than the price he quoted me over the phone. This will be my place to go for all of my computer needs!”
“Hey TJ was awesome located on 69s. I went in wanting to pay my phone off to switch services and ended up leaving with a new phone and internet service. He was very patient with me and very question I had he answered in a very timely manner. He made me feel like a valued customer.”
“Highly recommend Tuscaloosa Wireless! I took my laptop for a diagnostic test. They said it would be done within 1 business day, and it was! Super nice and efficient. Will always take my electronics to them now!”
“I am a professional busy working mom. I have been with ATT over 20 years. Today I worked with two experienced professional sales representatives in the store. Store Assistant Manager Lanería and Sales Representative Cherry! They are incredible and please allow me to give them more applause for their help and education.”
“I wanted to find out if something could be done to improve the performance of my phone. The man I spoke with explained that I only have 16 mg on my phone and the phones nowadays have 128 mg. There was nothing to do but buy a new phone when I could afford one.”
“Nice and clean place, the staff are very helpful and professional. They are giving away some stuff for free for back to school event. So better to go and register your name :)”
“I don't normally write reviews but had to do one today. I went in to get a number removed off a plan that is no longer used and move mine over to it. Sadie was very polite and easy to talk to she got it switched over and went to review the new price and it was way to high. She contacted customer support chat and kept me informed the whole process and got it straightened out. Amazing customer service so polite and friendly. Thanks again Sadie for your help ?”
“Chaka was amazing!!!!!! Give her a raise. I came in very upset dealing with customer service all morning 4 hours cause they couldn’t get my phone active. She did the dang thing. Thank you !!!”
“I had a wonderful experience upgrading my phone at this location today (5/10/24)! Whitley immediately greeted me, and ensured that I got the best deal on a new iPhone that suited my personal needs and style. Whitley was by far the best At&T representative I’ve encountered yet at this company. Whitley went above and beyond to make my experience at AT&T a positive one, and I know that I am not an exception here because I witnessed her provide this same level of enthusiasm and professionalism for every customer that walked into the store during my visit. Whitley is the real MVP at this location, and is the reason for my iPhone purchase/upgrade today. Thanks for all of your help! ☺️
- a grateful new iPhone customer ??”
“Excellent job, excellent customer service(tuscaloosa location) although the turn around was a bit longer than I'd have liked(approx three weeks instead of two) it was altogether satisfactory.”
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“Every time I come into the store i’m always greeted by the kindest people. My computer problems are always dealt with in a timely manner. I wouldn’t recommend any other store for your tech needs”