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“I came to Sleep Outfitters after a 11 hour road trip. Needless to say i was very tired, but had to get a bed before school started. Thankfully I ended up at Sleep Outfitters with Elizabeth as my help. She immediately greeted me and helped me pick a perfect bed. She was very knowledgable and made sure that my bed fit my needs, and stayed within a very reasonable budget. I am very pleased with the mattress and Elizabeths help. I recommend Sleep Outfitters and Elizabeth to students, families, and anybody who wants a goodnight rest!”
“Excellent experience at this Matress Firm.
Store representative was very knowledgeable and courteous. We made a purchase after evaluating several options.”
“We love the Ashley Home store in Tuscaloosa! We’ve bought furniture and mattresses here and everyone is always professional and friendly! Stop in and see Ty for the best deals!”
“Mia is patient, courteous, & professional. She provided superior customer service during a recent purchase from the Havertys- Tuscaloosa store. Mia also went above and beyond to resolve an issue with a purchase from a different location and representative. We look forward to working with Mia again in the future.”
“Joseph James was very knowledgeable. He listened to my needs and gave helpful suggestions to give me the perfect mattress for my needs. Stop by to see him and allow him to fix you right up. For a great nice sleep.”
“Called Chris on Thursday afternoon 20 minutes before he closed, told him what I needed and he delivered and installed the mattress in my new Murphy's bed for us. I'm SO Glad I called Chris over a large mattress chain. He even brought us Bama Softball tickets RTR Thanks Chris.”
“Royal Furniture has always been my first choice when it comes to furniture shopping. During one of my earliest experiences I met a sales lady named Jennifer at the store in Tuscaloosa. She is very knowledgeable about their products and is very professional. Never has she made me feel rushed nor is she pushy like other salespeople. It has been several years now and Jennifer is always the lady I ask for when shopping there. She’s my “go to”.”
“While we had cloey as our shopping assistant each time we have been there, everyone else we have come across, which has been around 5 others, has been equally amazing and "normal" as I call it. When I say "normal" what I mean is relaxed yet available, and receptive to what our needs are while being jovial and having fun. We bought all new furniture for our house, and were given quite a few concessions on different pieces that we liked. Bottom line, they work with you on what you want. Exactly the way customer service should be handled. At this point, I feel like Ive known Cloey for years...an old friend. And now that I do know her, Im so happy to know she will be an old friend one day. You guys at Spillers Furniture on 15th street are AMAZING and I will be back soon for more furniture ?and not just her Basically Every employee had good Customer Service experience by greeting me with a smile on their faces and saying hello thank you and come back to the store I love that about spillers furniture keep up the good work you guys ? ?”
“I went in the store 8/28/2023 in Tuscaloosa Alabama and Nate C. waited on me. He was very attentive to 3 customers at one time. So he worked his magic. I purchased the bed. Thank you NateC. ?”
“I was helped by James and he was very helpful, polite, and professional. He made sure I had a good plan to go along with the furniture I wanted within the space I was describing. The store itself had plenty of selection to choose from and I look forward to returning”
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“Staci, went ABOVE and BEYOND, to try and find me brackets for my bed. However, unfortunately, she was unable to get the exact bracket I needed for my bed. I received the BEST customer service from her, and we weren’t even face to face!! Thank you Staci !!!”